Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1pm
Wednesday: 9am-12:30pm
Saturday: 9am-1pm (invite only)

Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Horseferry Road

SW1P 2BG

Phone: 020 7222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

The Greenhouse

19 Tudor Road

E9 7SN

Phone: 020 8510 4490

Monday, Wednesday, Friday: 10am-12:30pm (drop-in)
Thursday: 10am-1pm (drop-in for homeless E Europeans in Hackney)

Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Debt advice, Drugs workers, Needle exchange, Outreach worker links, Legal advice, Step-free

The Harbour

Community Link Team, 245 Coldharbour Lane, Brixton

SW9 8RR

Phone: 0207 095 1980

Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm
Tuesday: 9:30am-1pm

One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.

Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Benefits advice

The Haven

c/o Kingston Churches Action on Homelessness (KCAH), St Peter's Church Hall, London Road, Kingston upon Thames

KT1 1SU

Phone: 020 8255 7400

24 September to 31 January
Monday-Sunday: 6pm-7:30am

Various churches: 18+, mixed, beds for 30 (separate area for women), agency or self-referral (via KCAH's housing advice sessions Mon-Fri 10am-1pm), and dry. Night shelter will not run this winter because of Covid.

Accommodation/housing advice, Advocacy, Food (free)

The Hive Food Bank

St Mary’s Hornsey Rise, Ashley Road

N19 3AD

Wednesday: 6:30pm-8pm

Food bank, by referrals only. Contact them (hivefoodbank@gmail.com) for more information.

The Hub

101a Pears Road, Hounslow

TW3 1SS

Phone: 020 8569 5359

Tuesday & Thursday: 10am-12pm (drop-in)

Low-cost coffee and tea.

Food

The Listening Place

3 Meade Mews

SW1P 4EG

Phone: 020 3906 7676

By Appointment
Monday-Sunday: 9am-9pm

Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service.

Mental health, Counselling

The Manna Centre

12 Melior Street

SE1 3QP

Phone: 020 7357 9363

Monday-Sunday: 10am-4pm

Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free

The Margins Project

19b Compton Terrace

N1 2UN

Phone: 020 7704 9050

Monday & Wednesday: 11am-2pm

Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.

Accommodation/housing advice, Bathroom/showers, Debt advice, Food, Legal advice, Counselling

The Nehemiah Project

47 Tooting Bec Gardens, Streatham

SW16 1RF

Phone: 020 8773 7417

Monday-Friday: 9am-5pm

Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders

The Outside Project & Star Refuge

Phone: 02073595767

Monday-Friday: 10am-1pm (phone referrals)
Monday: 6pm-9pm (drop-in, Castlehaven Comm Assn, 23 Castlehaven Rd NW1 8RU)
Wednesday: 5pm-7pm (drop-in for trans people, 1st Wed of month, cliniQ, 56 Dean St, W1D )
Wednesday: 2pm-3:30pm (drop-in, Origin Housing, St Richards Hse, 110 Eversholt St, NW1 1BS)
Friday: 2pm-3:30pm (drop-in, London Friend, 86 Caledonian Rd, N1 9DN)
Wednesday: 12pm-2pm (drop-in, 2nd Wed of month, Camden LGBT Forum Hub, Union Chapel, Compton Terr, N1 2UN)

The UK’s first LGBTIQ+ crisis/homeless shelter & community centre. For referral, please download the form (http://stonewallhousing.org/services/referral-form/), phone the Stonewall Housing Helpline (020 7359 5767) or email info@stonewallhousing.org). All services are free and confidential. For changes to services during Covid-19 please call.

Step-free

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (for rough sleepers)
Monday-Friday: 12pm-2pm (lunch)
Monday-Friday: 2pm-6pm (appointments)
Monday-Friday: 4:30pm-6pm (verified rough sleepers)
Saturday & Sunday: 9am-12pm

Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Tenancy support

The Penge Run

Saturday: 8pm-8:30pm (2nd week of month, Tothill St)
Saturday: 10:15pm-10:45pm (2nd week of month, Lincoln’s Inn fields)

Soup and clothing.

Clothing store, Food (free)

The Pilion Trust

60 Lough Rd , 39-41 North Road

N7 8FE

Phone: 020 7700 2498

Monday-Friday: 10am-5pm
Sunday: 2pm-5pm (outreach worker available at Margins, Union Chapel)

Works with people who have been affected by drugs, alcohol and mental health.

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Outreach worker links, Outreach workers

The Queen Victoria Seamen's Rest

121-131 East India Dock Road, Poplar

E14 6DF

Phone: 020 7987 5466

Monday-Sunday: 9am-8pm

For unemployed, retired and active seafarers (25+), other male ex-services personnel and single homeless men with low support needs. Phone, visit or write. If you would like to make an application for accommodation, download a referral form and send it to the address above or to welfare@qvsr.org.uk

Internet access, Leisure facilities

The Salvation Army (Chalk Farm)

10-16 Haverstock Hill

NW3 2XY

Phone: 020 7485 1605

Monday: 6pm-8pm

Open drop-in.

Bathroom/showers, Food

The Salvation Army (Number 10 Drop-In Centre)

10 Princes Street

W1B 2LH

Phone: 020 7629 5424 (option 4)

Monday, Tuesday, Friday: 10:30am-12pm (advice & enquiries)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)

Please speak to a member of staff to arrange an appointment.

Accommodation/housing advice, Benefits advice, Clothing store, Leisure facilities

The Salvation Army Redbridge Cold Weather Shelter

c/o Salvation Army, St Mary's Road, Ilford

IG1 1QX

Phone: 020 8514 3283 (referrals)

12 November to June
Monday-Sunday: 8pm-7am

Referrals (verified rough sleepers) via Welcome Project, Ilford: 0208 514 3283. 28 bed spaces. No readmission.

Food (free), Food

The Shelter Project (Hounslow)

c/o Brentford Free Church, Boston Manor Road, Brentford

TW8 8DW

Phone: 07804 654 510

December to March
Monday-Sunday: 8pm-7:30am

Age 21+; men only; beds for 14. Medium- to high support needs, asylum seekers, NRPF. Referral via Partnership Hounslow (addictions service), Refugee Action, Street Legal West, Olive Branch Homeless Drop-in Hounslow. Office open 10am-5pm.

Accommodation/housing advice, Food (free), Food

The Soup Kitchen at the American International Church

79a Tottenham Court Rd, (Entrance in Whitfield Street)

W1T 4TD

Phone: 020 7580 2791

Monday & Tuesday: 11:30am-12:30pm Hot food, lunch
Thursday-Saturday: 11:30am-12:30pm Hot food, lunch

The soup kitchen provides free hot meals, clothes and toiletries. This service is closed in August. Providing: Hot food - Lunch. Clothing - On Mondays. Toiletries. Mental health support Check website from early December for Christmas arrangements.

Clothing store, Food (free), Mental health

The Swiss Church

79 Endell Street

WC2H 9DY

Phone: 020 7836 1418

Tuesday: 8am-10am (breakfast on the steps)

An open church in the middle of Covent Garden with a community outreach programme; welcoming and accepting.

Food (free)

The Tab

Shoreditch Tabernacle Baptist Church, 3 Godfrey Place

E2 7NT

Phone: 020 7739 3076

Friday: 9am-12pm

Offers support and friendship to people experiencing homelessness, and alcohol and drug addiction.

Drugs workers, Food

The Tricky Period - for free period products

London community organisation, Islington, Camden, King's Cross, Haringey

TOGETHER WE ARE WORKING - TO END PERIOD POVERTY Tricky Period is a grassroots group collaborating with local libraries, stations and other welcoming community spaces to provide period products to those - experiencing homelessness and poverty. Free period products - check online for the many pick-up points across London. Islington, Camden, King's Cross, Haringey & All Streets Kitchen Tables across London. Where: trickyperiod.com/pick-up-points/ Social media group: facebook.com/TheTrickyPeriod/?ref=page_internal

Medical/health

The Unity Project (TUP)

277a Upper Street, New Unity

N1 2TZ

The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.

Advocacy, Legal advice