Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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The Vision Organisation UK

St Silas Community Hall, Penton Street

N1 9UL

Phone: 07405200064

Wednesday: 7pm-8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help)
Thursday: 7pm-9pm (drop-in: 3-course meal, clothes, books)

Barber, Careers advice, Clothing store, Food (free)

The Welcome Project

2 St Mary's Road, Ilford

IG1 1QX

Phone: 020 8514 3283

Tuesday & Thursday: 10am-3pm
Wednesday: 9am-1:30pm
Monday: 10am-3pm (appointments only)
Friday: 9am-3pm

Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Referral through Streetlink only.

Education/training, Medical/health, Leisure facilities

The Youth Hub

Postal address only: 7, 35-37 Ludgate Hill

EC4M 7JN

Phone: 0203 283 8616

Monday-Friday: 9am-5pm

Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616.

Careers advice, Education/training

Together in Barnet Winter Shelter

c/o Homeless Action in Barnet, 36b Woodhouse Road

N12 0RG

Phone: 020 8446 8400

Winter shelter:
08 October to 05 May
Monday-Sunday: 7pm-8:30am (last admission 10pm; lights out 11pm)

18+, mixed, beds for 15; dry. Referral via Homeless Action in Barnet (020 8446 8400; admin@togetherinbarnet.org) and agencies in Barnet. No drugs, alcohol, violence, no dogs.

Accommodation/housing advice, Food (free)

Tooting Community Kitchen

Phone: 07590041749

Wednesday & Saturday: 6pm-7pm (outside Iceland 22-25 Tooting High St, SW17 0SN)

Hot meals every Wednesday and Saturday for homeless and needy people.

Food (free)

Traumatic Stress Clinic

4th Fl, West Wing, St Pancras Hospital, St Pancras Way

NW1 0PE

Phone: 020 3317 6820

Psychological treatment for people 18+ with post-traumatic stress disorder (PTSD) in North London.

Mental health

Treasures Foundation

Phone: 07950 585 947

Open 24-7
Monday-Sunday: 7am-7am

Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day". Open 24-7 email: mandy@treasuresfoundation.org

Mental health, Accommodation/housing advice, Food

TREM (Place of Our Sanctuary)

84 Lillie Road, Fulham

SW6 1TL

Phone: 0207 381 5366

Saturday: 2pm-4:30pm (1st Saturday of month)

Delicious hot food indoors ? friendly, welcoming, warm people, always willing to help. During the winter months, please ring to find out if there are extra services.

Careers advice, Food (free)

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge

UB8 1PH

Phone: 020 8797 9500

Monday-Friday: 8:30am-5pm

Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Education/training, Tenancy support

Trinity Homeless Projects (Uxbridge)

Redford House, Redford Way, Uxbridge

TW3 1YW

Phone: 020 8797 9500

Monday-Saturday: 9am-5pm (Uxbridge office hours - 01895 256655)
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)

Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice

Trinity Homeless Support Cafe (SW17)

Holy Trinity Church, Tooting Bec

SW17 7RH

Phone: Trinity Homeless Support Cafe

Monday: 2pm-4pm Hot Food

Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.

Food, Food (free), Accommodation/housing advice

Triumphant Church International

136 West Green Rd, South Tottenham

N15 5AD

Phone: 020 8800 6001

Sunday: 11am-2pm (food bank)
Wednesday: 7pm-8pm (hot meal)
Sunday: 9am-10am (hot breakfast)

Five Loaves Food Bank is by referral from Haringey agencies.

Advocacy, Clothing store, Food (free)

Turn a Corner Community Library (Quaker Social Action)

17 Old Ford Road, Bethnal Green

E2 9PJ

Phone: 020 8983 5030

Community Library
Tuesday: 10:30am-12:30pm The American Church
Community Library
Wednesday: 5:30pm-8:30pm Lincolns Inn field
Community Library
Saturday: 9:30am-12:30pm St Giles in the field

Turn a Corner is a mobile community library for people affected by homelessness in London. We provide books to everyone for free (no need to return) as well as reading glasses. Seasonal handouts of essential items also available.

Music/drama, Leisure facilities, Education/training

Turning Point South Westminster Drug and Alcohol Service

32a Wardour Street, Soho

W1D 6QR

Phone: 020 7437 3523

Monday-Friday: 10am-5:30pm
Saturday & Sunday: 11am-4:30pm

Help for people who are experiencing problems with drug use. Complimentary therapies.

Mental health, Counselling, Drugs workers, Needle exchange, Outreach worker links

U-Turn Recovery Project

299 Brockley Road

SE4 2SA

Phone: 020 8694 6125

Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.

Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing advice, Bathroom/showers

Ucharity

Phone: 020 3642 6868

Monday: 9pm-11pm (9pm–10pm, Waterloo nr Imax; 10.15pm–11.15pm, Strand nr Charing X station)

Hot and cold food and drinks (free) with a friendly warm, sympathetic listening ear to all those who are in need.

Food (free)

University of Greenwich Legal Advice Centre

University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row

SE10 9LS

Phone: 0208 331 9947

Monday-Thursday: 9am-5pm (phone)

TERM-TIME only. Phone or email legaladvicecentre@gre.ac.uk for an appointment and you’ll get a reply within 48 hours. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling. Not disabled accessible – please phone so adjustments can be made.

Benefits advice, Legal advice

Upper Holloway Baptist Church (Archway Drop-In Centre)

11 Tollington Way

N7 6RG

Phone: 020 7272 2104

Monday: 10am-12pm (sandwiches, soups, drinks)

Food (light snacks, tea, soup, sandwiches), a change of clothes and somewhere to spend time. Some counselling, advice and information available. Charge of ?1 for food.

Clothing store, Food, Leisure facilities

Upper Room (St Saviour's)

St Saviour's Church, Cobbold Road

W12 9LN

Phone: 020 8740 5688

Monday & Tuesday: 12pm-5pm (job club)
Monday-Friday: 5:30pm-6:45pm (free food)
Friday: 10am-5pm (counselling for English and Polish speakers by appointment)

Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian.

Careers advice, Clothing store, Education/training, Food (free), Internet access, Outreach worker links

Urban Table

The Round Chapel (Clapton Park URC), Powerscroft Rd

E5 0PU

Phone: 020 8533 9676

Sunday: 2:30pm-4pm

Offers practical and emotional support as well as a healthy meal.

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

Victory International Church

77 Coburg Road, Wood Green

N22 6UB

Phone: 020 8617 1715

Wednesday: 12pm-1pm

Free soup, sandwiches and beverages in a relaxed atmosphere. The church aims to show the love of Jesus in practical ways to the homeless and anyone needing help and encouragement.

Food (free)

Vision Care (London sites)

Phone: 07792 960416

Monday & Wednesday: 2pm-6pm (at Crisis Skylight)
Wednesday: 10am-12:30pm (W London Day Centre, 134–136 Seymour Pl)
Friday: 10am-2pm (Broadway Centre, 13 Market Lane)

Free sight tests and spectacles.

Medical/health

VoiceAbility

Phone: 01223 555800

Monday-Friday: 9am-5pm (offices and helplines)

UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.

Advocacy, Alcohol workers, Drugs workers

Waltham Forest Feet on the Streets

Phone: 07448633694

Informal outreach group based in and serving Waltham Forest with soup runs and other help. Contact them if you want support getting to your appointments or to find out when their next soup run will be - ring 07448633694 or email feetonthestreets@hotmail.com.

Food (free)