Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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ASLAN (All Souls Local Action Network)

c/o All Souls Clubhouse, 141 Cleveland Street

W1T 6QG

Phone: 020 7580 3522

Saturday: 5:30am-7:45am (tea run: 5.45-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 7-7.45 King William IV St; All Souls Ch 6.30-8.30)
Saturday: 9am-12pm (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays)
Saturday: 6:30pm-8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.

Organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group Saturdays at 6.30pm. Invites via the tea run or welcome desk at All Souls Langham Pl. If you need step-free access, a volunteer will let you in via Cleveland St entrance. Email: info@allsouls.org

Art classes, Clothing store, Drugs workers, Education/training, Food (free), Food, Leisure facilities

Assisted Homes CIC

453 High Road, Wood Green

N22 8JD

Phone: 0208 889 1119

Monday-Friday: 9am-5pm

Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Step-free

ASYLUM AID

Phone: 020 7354 9631

Asylum Aid provides legal aid advice and representation on behalf of asylum seekers and refugees. We take on legal cases to secure the status of those in the UK who are currently stateless, and also provide welfare and advice services to migrants. advice@asylumaid.org.uk

Aziziye Mosque

117-119 Stoke Newington Road

N16 8BU

Phone: 020 7254 0046

Monday-Sunday: 11am-11pm

Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

Barka UK (Reconnections Project)

Phone: 07440 429 760

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English)

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Outreach worker links, Legal advice

Barnet Young People's Drug and Alcohol Service

Ground Floor, Dennis Scott Unit, Edgware Community Hospital

HA8 0AD

Phone: 0300 303 3169

Support for young people affected by drug or alcohol problems. Psychosocial Interventions to encourage behavioural change and emotional change, pharmacological treatment, one to one and group work. Personalised services, and they can come and meet you at a place which suits you. Phone to find out more.

Alcohol workers, Counselling, Drugs workers

Baron's Court Project

69 Talgarth Road

W14 9DD

Phone: 020 7603 5232

Monday-Wednesday: 2pm-5pm (drop-in, showers/laundry and café)
Friday: 12pm-2pm (women's group)
Friday: 2:30pm-5:30pm (Green Palm Club for isolated black and minority ethnic people)
Thursday: 2pm-5pm (life skills)
Tuesday & Thursday: 11am-1:30pm (advocacy)

Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu).

Advocacy, Internet access, Leisure facilities

Be Enriched

URC Rookstone Road

SW17 9NQ

Phone: 07397288160

Monday: 12:30pm-2:30pm Crossways Church, 18 Hampton St, SE1 6SN
Tuesday: 7pm-9pm London Cooking Project, 1 Ethelburga St, SW11 4AG
Friday: 12:30pm-2:30pm URC, Rookstone Rd, SW17 9NQ

Connecting people through community activities and cultivating respect over a bite. Free or pay-as-you-can community meals three days a week in S London. Volunteering or training opportunities through cooking lessons.

Food (free), Food

Bench Outreach

14 New King Street, Deptford

SE8 3HS

Phone: 020 8694 7740

Thursday: 1pm-4pm (SHE)

SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.

Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support

Bethnal Green Legal Advice Clinic

University House, 104 Roman Road

E2 0RN

Phone: 020 8980 4205

Monday & Wednesday: 10am-12pm (drop-in)
Tuesday & Wednesday: 5:30pm-7pm (drop-in)
Thursday: 6:30pm-8pm (drop-in)

Please arrive early. Covers employment and debt. More information from the website.

Benefits advice, Debt advice, Legal advice

Bikeworks CIC

138-140 Cambridge Heath Rd, 241 Old Ford Rd

E1 5QJ

Phone: 020 8980 7998

Monday-Friday: 8:30am-6:30pm
Saturday: 10am-5pm
Sunday: 11am-5pm

Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation.

Careers advice, Education/training

Blackfriars Settlement Clinic

1 Rushworth Street

SE1 0RB

Phone: 020 7928 9521

Wednesday: 6:30pm-8pm

Housing and debt, initial & written advice for Southwark residents.

Accommodation/housing advice, Debt advice, Legal advice

Bloomsbury Central Baptist Church

235 Shaftesbury Ave

WC2H 8EP

Phone: 020 7240 0544

Sunday: 12:30pm-1:30pm (£2)
Monday-Thursday: 10am-4pm (tea, coffee, biscuits)

Good value community meal, with hot food.

Food

Blue Cross Hospital (Hammersmith)

Argyle Place, King Street

W6 0RQ

Phone: 0300 777 1800

Monday, Wednesday, Thursday, Friday: 9am-5pm (closed 1-2pm)
Tuesday: 9am-7pm (closed 1-2pm)

For pet owners on a low income, usually a means-tested benefit or pension with no other means of income.

Blue Cross Hospital (Merton)

88-92 Merton High Street

SW19 1BD

Phone: 0300 777 1810

Thursday & Friday: 8:45am-5pm
Monday-Wednesday: 8:45am-7pm

For pet owners on a low income, usually a means-tested benefit or pension with no other means of income.

Blue Cross Hospital (Victoria)

1-5 Hugh Street

SW1V 1QQ

Phone: 0300 777 1890

Monday, Wednesday, Friday: 8am-5pm
Tuesday & Thursday: 8am-7pm
Saturday: 9am-5pm

For pet owners on a low income, usually a means-tested benefit or pension with no other means of income. In case of an emergency out-of-hours, please call 0300 777 1890 and hold after the answer machine message.

Blue Cross Mobile Veterinary Clinic

Monday: 9:30am-3:30pm (closed 1-2pm, Southwark Pk, Gomm Rd entrance)
Tuesday: 9:30am-3:30pm (closed 1-2pm, Highbury Fields, at Highbury Pl & Calabria Rd)
Wednesday: 9:30am-3:30pm (closed 1-2pm, Hackney Tn Hall car park)
Thursday: 9:30am-3:30pm (closed 1-2pm, Islington Grn)
Friday: 9:30am-3:30pm (closed 1-2pm, Walthamstow Tn Sq)

For pet owners on a low income, usually a means-tested benefit or pension with no other means of income. On a first-come-first-served basis. Some cases may need to be referred to the Victoria hospital.

Borderline

22 City Rd

EC1Y 2AJ

Phone: 0800 174 047

Monday-Friday: 9:30am-12:30pm (appointments)
Monday-Friday: 2pm-4pm (drop-in)

Services for homeless and vulnerably-housed Scots in London including information, advice and advocacy, providing birth certificates for ID purposes, travel warrants and housing advice, including some accommodation. They have a dedicated Scottish Outreach Worker based at the Connection at St Martin's.

Brandon Centre

26 Prince of Wales Road

NW5 3LG

Phone: 020 7267 4792

Monday-Thursday: 10:30am-5:30pm (Advice line)

Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk

Sexual health, Medical/health, Counselling, Mental health, Advocacy

Brent Mind (Believe In Us Group)

1b Dyne Road

NW6 7XG

Phone: 0207 604 5190 / 0207 604 5164

Monday: 2pm-4pm

If you have experience of paranoid or unusual beliefs and are interested in joining this group, you can self refer or get professionals who support you (support worker, care coordinator or GP etc) to refer you. Open to anyone in Brent. Visit website, email or phone.

Mental health

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road

NW10 3RY

Phone: 0300 303 4611 (free)

Monday-Saturday: 9:30am-5pm

The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.

Needle exchange, Drugs workers, Alcohol workers, Sexual health, Counselling, Careers advice, Education/training

Bridges

Memorial Community Church, 389-395 Barking Rd

E13 8AL

Phone: 020 7474 6603

Saturday: 8am-11:30am (cooked breakfast 9–11am)
Monday: 10am-2pm

Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence.

Benefits advice, Bathroom/showers, Clothing store, Food (free), Medical/health, Outreach worker links

Bringing Unity Back Into the Community (BUBIC)

1st Fl, 9 Bruce Grove, Tottenham

N17 6RA

Phone: 020 8808 6550

Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details.

Outreach worker links, Drugs workers, Food, Advocacy

Brixton Advice Centre

167 Railton Road

SE24 OLU

Phone: 020 7733 7554

Monday-Thursday: 10am-3pm (call into reception)

Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice

Brixton Soup Kitchen

297-299 Coldharbour Lane,

SW9 8RP

Phone: 07538 419514

Monday-Friday: 11am-3pm Hot Meal.

Hot Meal. 11am -3pm, Monday to Friday.

Food (free), Food