Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Ealing Soup Kitchen

St John's Church Hall, Mattock Lane

W13 9LA

Phone: 0208 840 0651

Saturday & Sunday: 3:30pm-5pm (St John's Ch Room, Mattock Lane, W13 9LA)
Friday: 11am-4pm (drop-in, The Crypt, St John's W13 9LA
Monday: 7pm-9pm (drop-in, Salvation Army, 6 Leeland Rd, W13 9HH)

They also give practical help/housing advice. AA meetings.

Accommodation/housing advice, Alcohol workers, Food (free)

East European Advice Centre

Room 18, The Polish Centre, 238-246 King Street

W6 9LP

Phone: 020 8741 1288

Monday-Friday: 9:30am-4:30pm (advice line - 0800 121 4226)

Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.

Accommodation/housing advice, Advocacy, Outreach workers, Legal advice

Eat or Heat

1A Jewel Road, Walthamstow

E17 4QU

Phone: 0800 772 0212

Monday, Wednesday, Friday: 6:30pm-7:30pm

Free food via professional referral only: referrals@eatorheat.org. Emergency free food aid to those identified by public services/agencies as being in need because of financial hardship.

Food (free)

Emmanuel Church (Stratford)

Romford Rd/Upton Lane

E7 8BD

Phone: 020 8522 1900

Thursday: 8am-10am

Cooked breakfast.

Food (free)

Emmanuel Pentecostal Church

374 Lee High Road

SE12 8RS

Phone: 020 8852 8261

Tuesday: 6pm-7:30pm (Life Bread)

Free hot meal, and clothing when available.

Clothing store, Food (free)

Emmaus Greenwich

226 Elmley Street

SE18 7NN

Phone: 020 8854 3426

Monday-Friday: 10am-6pm

Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich.

Careers advice, Education/training

Emmaus South Lambeth Community

9a Knights Hill, West Norwood

SE27 0DB

Phone: 0300 123 2001

Monday, Tuesday, Wednesday, Friday: 9:30am-5pm
Thursday: 10am-5pm

Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.

Advocacy, Careers advice, Education/training

Enfield and Haringey Homeless Respite, All People All Places

N8 & EN2

December to April
Monday-Sunday: 7:30pm-8am

Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.

Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support

Enfield C.A.B.

5 Vincent House, 2e Nags Head Road, Ponders End

EN3 7FN

Phone: 0300 330 1167

Wednesday: 5:30pm-7pm (housing – fortnightly)
Friday: 10:30am-3:30pm (housing – fortnightly)
Friday: 10:30am-3:30pm (welfare rights – monthly)

Phone to register and make an appointment for initial advice. Clinics cover employment, housing, welfare rights, immigration etc.

Equalities National Council

Unit 1, The Hub, 123 Star Lane

E16 4PZ

Phone: 0207 474 9812

Monday-Friday: 10am-4pm

Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.

Mental health, Advocacy, Benefits advice, Education/training, Medical/health

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street

N7 6QT

Phone: 020 7700 7995

Monday-Friday: 9:30am-5:30pm

Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Outreach worker links, Legal advice

Evolve Housing & Support

9 Akabusi Close, Croydon, Greater London

CR0 6YL

Phone: 020 8662 1171

Monday-Friday: 9am-4pm

Accommodation for 10 people aged 21-69 who have experienced alcohol- and/or drug-related problems, and are currently dry/clean and wish to remain so. Priority to applicants from Croydon. Referral only.

Alcohol workers, Counselling, Drugs workers

Faith in Action (Homelessness Project Merton)

Salvation Army Citadel, 109 Kingston Road, South Wimbledon

SW19 3JR

Phone: 07843 280 419

Wednesday & Friday: 10am-3pm

Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Clothing store, Counselling, Drugs workers, Food, Laundry, Outreach worker links, Leisure facilities

FareShare

Unit 7, Deptford Trading Estate, Blackhorse Road

SE8 5HY

Phone: 020 7394 2468

Redistributes surplus fresh food. Works with local charities, companies and volunteers to improve the health and well being of vulnerable people.

Food

Farm Street Church

114 Mount Street

W1K 3AH

Phone: 020 7493 7811

Monday: 8pm-10:30pm

Oxford St route: Davies St, Bourdon St, S Molton St, Oxford St (S Moulton St to Oxford Circus), top end of Regent St to Hanover St, Hanover Sq, New Bond St Berkeley Sq route: Berkeley Sq; Berkeley St; Green Park tube; Piccadilly. Hyde Park Corner route: Mount St; Park Lane underpasses (Park La and Hyde Pk Corner); Shepherds Mkt; Curzon St.

Food (free)

FAST58

Friday: 8:45pm-11pm (Strand, near Ryman’s)
Friday: 9:15pm-10:30pm (Waterloo, near IMAX)

Help for people of all faiths and none, and a sympathetic ear.

Food (free)

Finsbury Park Mosque

7-11 St Thoms's Road

N4 2QH

Phone: 020 7424 5252

Thursday: 6pm-8pm (soup run - 7pm–9pm in summer)

Community centre that works with everyone to promote dialogue and understanding in our multicultural society.

Counselling, Education/training, Legal advice, Leisure facilities

Firm Foundation Winter Night Shelter (All People All Places)

30 December to 31 March
Monday-Sunday: 9pm-6:30am (initially men-only; after 1 January, mixed.)

18+, 20 spaces (15 men, 5 women in a separate building) Agency referrals only. Rough sleepers, NRPF and asylum seekers. Priority to those with connection to Harrow. fdp@firmfoundation.org.uk

Food (free), Accommodation/housing advice

Flowing Rivers Foundation

37 Elizabeth Road, Brentwood, Dagenham, Essex

CM15 9PA

Phone: 07985585996

Tuesday: 7pm-10pm (fellowship – Castle Green, Dagenham)
Sunday: 6:30pm-9:30pm (2nd & 3rd week of month – Lincoln’s Inn Fields)

Charitable organisation dedicated to reaching out to marginalised members of society. Founded upon Christian ethos, they aspire to address the social conditions of people in their vicinity by showing practical love.

Clothing store, Food (free)

Focus Homeless Outreach Team

4 Greenland Road, Camden Town

NW1 0AS

Phone: 020 3317 6590

Monday-Friday: 9am-5pm

Community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. NHS community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. You may be offered a phone or video consultation instead of face-to-face. See website for help with managing anxiety including around coronavirus (COVID-19). Anyone struggling with mental health or in mental health crisis can telephone our 24/7 crisis line on 020 3317 6333

Mental health, Outreach workers

Forest Churches Emergency Night Shelter

Phone: 07739 870411

01 November to 31 March
Monday-Sunday: 8pm-7:30am

18+; mixed; dry; 30 spaces. Separate area for women. 18+ with a Waltham Forest connection. Self referrals call 07739 870 411 before 3.00pm Mon-Fri or visit either St Mungo’s Hub or Waltham Forest Housing Services for referral. Ring Shelter Coordinator on 07739 870 411 before 3.00pm Monday-Friday.

Accommodation/housing advice, Bathroom/showers, Food (free)

Friendship Peer Support Group

The Richmond Library Annex, Quadrant Road, Little Green, Richmond

TW9 1DH

Phone: 0208 898 6727

Monday: 11am-1pm (last Thurs of month - online)

Our Friendship and Support Group is a relaxed and therapeutic environment for individuals, carers, siblings – anyone affected by mental illness. This may include depression, anxiety, loneliness, bipolar, as well as other conditions. Our friendly group members offer mutual support to each other in an inclusive and non-judgemental atmosphere. Our meetings are informal, with members able to stay as long or little as they wish. No referral is necessary. Just come along. Contact: 0208 898 6727; wmicklewright@yahoo.co.uk. Or telephone 07395 779571 Affiliated to Hearing Voice Network and National Paranoia Network https://www.hearing-voices.org/ https://nationalparanoianetwork.org/

Mental health

Fusion Young People's Drug and Alcohol Service

Station Road Centre, Station Road, Barkingside

IG6 1NB

Phone: 020 8708 7801

Confidential service for young people with drug or alcohol issues. Psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone to find out how they can help.

Alcohol workers, Counselling, Drugs workers

Give Us A Shout

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Phone: Text 85258

In a crisis? Anxious? Worried? Stressed? Get 24/7 help from our team of Crisis Volunteers. Text 85258 (open 24/7)

Mental health

Glass Door Homeless Charity

155a Kings Road, Chelsea

SW3 5TX

Phone: 020 7351 4948

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church)
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)

Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.

Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Tenancy support, Advocacy, Benefits advice