Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Lambeth & Southwark Mind Southwark (Hearing Voices Group)

Cambridge House, 1 Addington Square, Camberwell

SE5 0HF

Phone: 0203 228 1800

Tuesday: 1pm-3pm

Group for people to explore their voice-hearing experiences in a safe and confidential way, and to develop non-medical approaches to understanding and dealing with voices. Open to people from all boroughs - just turn up! Contact: 020 3228 1800 / 07969128185suc@lambethandsouthwarkmind

Mental health

Lambeth Drug & Alcohol Consortium

Lorraine Hewitt House, 12-14 Brighton Terrace, Brixton

SW9 8DG

Phone: 0203 228 1500

Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over

Needle exchange, Alcohol workers, Drugs workers, Benefits advice, Tenancy support, Outreach worker links, Ex-offenders

Lambeth Law Centre Legal Advice Clinic

Unit 4, The Co-Op Centre, 11 Mowll Street

SW9 6BG

Phone: 020 7840 2001

Monday: 6:30pm-8pm (appointment only)
Wednesday: 8:30pm-10:15pm (appointment only)

Covers asylum, debt, employment, immigration, benefits etc. Initial advice and representation for people who work or live in Lambeth. Asylum advice available to residents of Greater London.

Latin American House

10 Kingsgate Place

NW6 4TA

Phone: 020 7372 5244

Monday-Friday: 10am-1pm (enquiries)
Monday-Friday: 4pm-6pm (enquiries)

For an appointment for advice on housing benefits, housing law, or employment law and immigration, call 02073725244 / 02073725650 or email info@casalatina.org.uk. Free ESOL classes. Advice and casework in English, Spanish or Portuguese.

Lewisham Refugee and Migrant Network

1st Floor Parker House, 144 Evelyn Street

SE8 5DD

Phone: 020 8694 0323

Monday, Wednesday, Thursday, Friday: 10am-12pm (immigration clinic)
Monday, Wednesday, Thursday, Friday: 2pm-2pm (immigration clinic)

Immigration and benefits help. If you are a refugee or asylum-seeker woman who has experienced violence, please contact the Women?s Group Project (womensproject@lrmn.org.uk). The Hardship Fund helps people who are suffering financial hardship (no recourse to public funds, benefits sanctions, end of NASS support etc), but they must already be using LRMN clients.

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich

SE16 6TE

Phone: 020 3696 2640

Monday-Friday: 9am-4:30pm (later by appointment)

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.

Alcohol workers, Art classes, Drugs workers, Outreach worker links, Outreach workers, Step-free, Leisure facilities, Education/training

London Borough of Barnet (Barnet Homes)

Housing Advice Team, Barnet House, 1255 High Road, Whetstone

N20 0EJ

Phone: 0208 359 4797

Monday-Friday: 8am-6pm

If you are homeless or at risk of becoming homeless, you should contact Barnet Homes (https://thebarnetgroup.org/). Freephone and emergency call service: 0800 3895225 (24/7). Type Talk: 18001 0800 3895225.

Accommodation/housing advice

London Borough of Bexley

Civic Offices, 2 Watling Street, Bexleyheath, Kent

DA6 7AT

Phone: 020 3045 3400

Monday-Friday: 8am-5pm

Emergency out-of-hours service: 020 8303 7171. You can also email housingoptionsservice@bexley.gov.uk

Accommodation/housing advice

London Borough of Brent

Brent Civic Centre, Engineers Way, Wembley

HA9 0FJ

Phone: 020 8937 2000

Monday-Friday: 9am-5pm

Outside office hours, call 020 8937 1234. You can also email housing.options@brent.gov.uk

Accommodation/housing advice

London Borough of Bromley

Civic Centre, Stockwell Close, Bromley

BR1 3UH

Phone: 020 8461 7721

Monday-Friday: 8:45am-5pm

Outside normal hours, contact the emergency homelessness service: 0300 303 8671. You can also email housing.options@bromley.gov.uk

Accommodation/housing advice

London Borough of Camden

5 Pancras Square

N1C 4AG

Phone: 020 7974 4444

Monday, Tuesday, Thursday, Friday: 9am-5pm

Outside office hours, phone 020 7974 4444. If you’re under 18, call Children’s Services.

Accommodation/housing advice

London Borough of Croydon

Bernard Weatherill House, 8 Mint Walk, Croydon, Greater London

CR0 1EA

Phone: 020 8726 6000

Monday-Friday: 9am-5pm

Please complete the council's self-help tool before going to see them. If you are fleeing domestic abuse, sexual violence, stalking or harassment, please ring the Family Justice Centre on 020 8688 0100 immediately.

Accommodation/housing advice

London Borough of Ealing

First Floor, Perceval House, Ealing

W5 2HL

Phone: 0208 8825 8888

Monday-Friday: 9am-4pm

Outside the Unit's office hours, phone 020 8825 5000. Within office hours, drop in or phone (020 8825 8888 or 020 8825 8881) for appointment. Yiu can also email housadv@ealing.gov.uk

Accommodation/housing advice

London borough of Enfield

John Wilkes House, 79 High Street, Ponders End, Enfield

EN1 3XN

Phone: 020 8379 1000 (option 4 then 3)

Monday-Friday: 9am-5pm

Outside office hours, phone 020 8379 1000.

Accommodation/housing advice

London Borough of Greenwich

The Woolwich Centre, 35 Wellington Street, Woolwich

SE18 6HQ

Phone: 020 8921 2863

Monday-Friday: 9am-5pm

Outside the Unit's office hours, phone 020 8854 8888.

Accommodation/housing advice

London Borough of Hackney

Hackney Service Centre, 72 Wilton Way

E8 1DY

Phone: 020 8356 2929

Monday-Friday: 9am-5pm

Drop in or phone the office. Outside office hours, phone 020 8356 2300.

Accommodation/housing advice

London Borough of Hammersmith & Fulham

77 Glenthorne Road, Hammersmith

W6 0LJ

Phone: 020 8753 4198 (option 1, then 1)

Monday-Friday: 9am-5pm

Visit, phone or email housingadvice@lbhf.gov.uk, Between 6pm and 9am Monday to Friday and all weekend, please call the emergency night and weekend housing service on 020 8741 2937.

Accommodation/housing advice

London Borough of Haringey

Wood Green Customer Service Centre, 48 Station Road, Wood Green

N22 7TY

Phone: 020 8489 1000

Monday-Friday: 9:45am-5pm (emergency reception centre)

Outside office hours, phone 020 8489 0000.

Accommodation/housing advice

London Borough of Harrow

PO Box 65, Civic 1, Station Road, Harrow

HA1 2XG

Phone: 0208 424 1093

Monday-Friday: 9am-4pm

Outside office hours, phone 020 8863 5611. Phone or email homeless.homeless@harrow.gov.uk

Accommodation/housing advice

London Borough of Havering

48 Farnham Road, Harold Hill, Romford

RM3 9DX

Phone: 01708 432824

Monday-Friday: 9am-5pm

Outside office hours, phone 01708 433999. Text phone: 01708 433175

Accommodation/housing advice

London Borough of Hillingdon

2N/01 Civic Centre, High Street, Uxbridge

UB8 1UW

Phone: 01895 556666

Monday-Friday: 9am-4:45pm

Outside the Unit's office hours, phone 01895 250697.

Accommodation/housing advice

London Borough of Hounslow

Hounslow House, 7 Bath Road, Hounslow

TW3 3EB

Phone: 020 8583 3942

Wednesday: 9am-1pm (drop-in)

Outside office hours, phone 020 8583 2222. You can also email MyIndependence@hounslow.gov.uk

Accommodation/housing advice

London Borough of Islington

38 Devonia Road, Islington

N1 8UY

Phone: 020 7527 2000

Monday, Tuesday, Thursday, Friday: 9am-4pm
Wednesday: 12pm-4pm

Outside the Centre's office hours, phone 020 7226 0992. You can also email email advice.housing@islington.gov.uk.

Accommodation/housing advice

London Borough of Kensington & Chelsea

The Town Hall, Hornton Street

W8 7RX

Phone: 020 7361 3982/3

Monday, Tuesday, Thursday, Friday: 9am-5pm
Wednesday: 12pm-5pm

Out of hours emergency number: 020 7373 6099 or 020 7361 3484.

Accommodation/housing advice

London Borough of Kingston upon Thames

Guildhall 2, High Street, Kingston upon Thames

KT1 1EU

Phone: 020 8547 5003

Monday-Thursday: 8:45am-5pm
Friday: 8:45am-4:45pm

Outside office hours, phone 020 8770 5000.

Accommodation/housing advice