Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in London"
London Borough of Lambeth

Phone: 020 7926 4200

Monday-Friday: 9am-5pm

Outside office hours, phone 020 7926 1000.

Accommodation/housing advice

London Borough of Lewisham

1a Eros House, Brownhill Road, Catford

SE6 2EG

Phone: 020 8314 7007

Monday, Tuesday, Thursday, Friday: 9:30am-3:30pm
Wednesday: 12:30pm-3:30pm

Outside office hours, phone 020 8314 7007. You can also email HousingOptionsEnquiry@lewisham.gov.uk

London Borough of Newham

Phone: 020 8430 2000

Monday-Friday: 9am-5pm

Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412.

Accommodation/housing advice, Tenancy support

London Borough of Redbridge

17-23 Clements Road, Ilford

IG1 1AG

Phone: 020 8708 4002


Monday-Friday: 9am-1pm (personal visits)
Monday-Friday: 9am-4:45pm (phone calls)

Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.

Accommodation/housing advice, Tenancy support

London Borough of Richmond upon Thames

Civic Centre, York Street, Twickenham

TW1 3BZ

Phone: 020 8891 1411

Monday-Friday: 9am-5pm

Outside office hours, phone 0845 600 7413.

Accommodation/housing advice

London Borough of Southwark

25 Bournemouth Road

SE15 4UJ

Phone: 020 7525 4140

Wednesday: 10am-4pm
Monday, Tuesday, Thursday, Friday: 9am-4pm

Email the Housing Solutions team at housing.options@southwark.gov.uk. You can contact the out of hours service at 020 7525 5000.

Accommodation/housing advice

London Borough of Tower Hamlets

Albert Jacob House, 62 Roman Road

E2 0PG

Phone: 020 7364 7474

Monday-Friday: 9am-5pm

Outside office hours, phone 020 7376 1637.

Accommodation/housing advice

London Borough of Waltham Forest

Cedar Wood House, 2d Fulbourne Road, Walthamstow

E17 4GG

Phone: 020 8496 4197

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-4:30pm

Email housing.advice@walthamforest.gov.uk or phone. Out-of-hours phone: 020 8496 3000.

Accommodation/housing advice

London Borough of Wandsworth

17-27 Garratt Lane

SW18 4AE

Phone: 020 8871 6000

Monday-Friday: 8:30am-5:30pm

Outside office hours, phone 020 8871 6000. 24-Hour Emergency line: 020 8871 7490. Minicom/textphone users: 020 8871 8666

Accommodation/housing advice

London Coalition Against Poverty

Angel Alley, 84b Whitechapel High St

E1 7QX

Phone: 07932 241737

A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice

London Irish Centre

50-52 Camden Square

NW1 9XB

Phone: 020 7916 2222

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.

Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Counselling, Drugs workers, Education/training, Music/drama

London Jesus Centre

83 Margaret Street

W1W 8TB

Phone: 0845 833 3005

Monday, Tuesday, Wednesday, Friday: 10:30am-12:30pm (drop-in, advice)
Monday, Tuesday, Wednesday, Friday: 10am-4:30pm (refugee/migrant drop-in)

Day centre with IT, citizenship, arts and crafts, life skills and ESOL classes.

Art classes, Education/training, Internet access

London Street Rescue (Thamesreach)

The Employment Academy, 29 Peckham Road, London

SE5 8UA

Phone: 020 7702 4260

Monday-Friday: 9am-7:30am
Sunday: 7pm-12am

Rough sleepers hotline for help with getting into accommodation.

Accommodation/housing advice

Love Streatham

Streatham United Reform Church, 388 Streatham High Road

SW16 6HX

Monday: 7pm-9pm

Food parcels.

Food (free)

Love to the Nations Ministry

Phone: 079044 44194

Wednesday: 7pm-7:30pm (hot drinks and sandwiches, Charing X)
Sunday: 4pm-4:30pm (alt weeks, Charing X - phone)

Meals, toiletries, clothes, sleeping bags.

Food (free), Medical/health

Mary Ward Legal Centre

10 Great Turnstile

WC1V 7JU

Phone: 020 7831 7079; 020 7269 0292

Monday-Friday: 9:30am-5:30pm
Monday-Friday: 10am-1pm (housing advice: 020 7831 7079)

Housing advice for people on low income. Free legal advice – call or see website.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice

Marylebone Centre (Church Army)

1-5 Cosway St

NW1 5NR

Phone: 020 7262 3818

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in)
Monday: 10:30am-11:30am (drama)
Monday: 1:30pm-3:30pm (M’lebone Proj newsletter)
Tuesday: 10am-12pm (open access; clothing for rough sleepers only)
Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills)
Wednesday: 8am-9am (running club)
Wednesday: 9am-12pm (Women into Work 1:1; advice)
Wednesday: 1:30pm-3:30pm (Women into Work group)
Thursday: 9am-3pm (life coaching 1:1)
Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing)
Friday: 10am-12pm (ESOL for beginners)

Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Luggage storage, Medical/health, Music/drama, Sexual health, Tenancy support, Step-free, Leisure facilities

Maytree Respite Centre

72 Moray Road

N4 3LG

Phone: 020 7263 7070

Monday-Sunday: 9am-9am

Staying at Maytree House is REFERRAL ONLY This is NOT a drop-in service: Maytree provides a one-off four-night stay in a safe residential setting for people who are in a suicidal crisis, with opportunity to talk, reflect and rest, subject to an assessment, in confidence and without judgement. If you could benefit from a one-off stay in a safe and confidential space, please call or email maytree@maytree.org.uk.

Mental health, Counselling

Merton Winter Night Shelter

YMCA LSW Wimbledon, 200 The Broadway

SW19 1RY

Phone: 020 8544 6697

26 November to 11 March
Monday-Sunday: 6:30pm-8:30am

Self- and agency referrals, most from Faith in Action Homeless Project. Online referral form: https://bit.ly/2OMyusa. Info: mertonnightshelter@gmail.com 18+, dry, mixed, 12 spaces.

Food (free), Food, Accommodation/housing advice

Middle Lane Methodist Church

2E Lightfoot Road

N8 7JN

Monday: 6:30pm-8pm Hot food, snacks and drinks

We prepare hot food, snacks and drinks to anyone who needs it, every Monday evening from 6.30 - 8pm Based near Crouch End in North London Middle Lane Methodist Church is a vibrant and growing all-age church serving Crouch End and Hornsey. Offering free food Monday evenings.

Food, Food (free)

Mind in Bexley Hearing Voices Group

240A Broadway, Bexleyheath

DA6 8AS

Phone: 020 830358164

Tuesday: 3:30pm-4:30pm

Open to anyone living in Bexley. The group usually runs for eight weeks followed by a two week break. Contact Donna Howe (020 830358164; howedonna9@aol.com).

Mental health

Mind in Camden (Hearing Voices Group)

Barnes House, 9-15 Camden Road

NW1 9LQ

Phone: 020 7241 8998

Tuesday: 12pm-1pm (men & women)
Friday: 2pm-3:15pm (women only)

Open to people from all boroughs, but there's a charge if you don’t live in Camden. Phone/email for info: 020 7241 8998; referrals@mindincamden.org.uk

Mental health

Ministry of Praise

46 Manor Road

N17 0JJ

Phone: 020 8808 7697

Tuesday: 8pm-8:30pm (Lincoln’s Inn Fields)

MOP welcomes one and all.

Food (free)

Missionaries of Charity (Gift of Love - for men)

112-116 St George's Road, Waterloo

SE1 6EU

Phone: 020 7620 1504

Friday-Wednesday: 9am-11am

Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits.

Mental health, Accommodation/housing advice, Alcohol workers, Food (free)

Missionaries of Charity (Home of Peace - for women)

179 Bravington Road, Queen's Park

W9 3AR

Phone: 020 8960 2644

For single women with no or very low support needs aged 18-60. Open access. Dry.

Accommodation/housing advice, Food (free)