Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "all services in Nationwide"
Advicenow
Independent website providing up-to-date info on rights & legal issues.
Accommodation/housing advice, Advocacy, Benefits advice, Legal advice
Battle Against Tranquillisers
Phone: 0117 9663629
Monday, Wednesday, Friday: 5:30pm-7:30pm (depending on staffing levels))
Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email support@bataid.org.
Advocacy, Counselling, Drugs workers
Childline
Phone: 0800 11 11
Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free.
Mental health, Advocacy, Counselling
Combat Stress
National
Phone: 0800 138 1619
National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD) - open 24/7.
Mental health, Advocacy, Counselling, Outreach worker links
Each
Phone: 0808 1000 143
Helpline and support for young people affected by homophobic bullying. Email: info@each.education
Advocacy, Counselling, Legal advice
Foyer Federation
Phone: 020 7430 2212
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders
Frank
Phone: 0300 123 6600
Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com.
Advocacy, Counselling, Drugs workers, Outreach worker links
Marie Curie Support Line
Phone: 0800 090 2309
Saturday: 11am-5pm (support line)
Monday-Friday: 10am-4pm (information and support nurse)
Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation.
Advocacy, Medical/health
MIND
Phone: 0300 123 3393
Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk Legal support: 0300 466 6463; legal@mind.org.uk Helpline and legal line is open Monday – Friday 9am-6pm
Mental health, Advocacy, Legal advice
Missing People
Phone: 116 000
For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate. You can text 116 000 even if you have no credit left on your phone, or email 116000@missingpeople.org.uk.
Advocacy
My Life, My Choices (St Mungo's)
'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have.
Medical/health, Advocacy, Legal advice
Nacro
Phone: 020 7840 1212
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.
Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities
Narcotics Anonymous
Phone: 0300 999 1212
Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom.
Advocacy, Counselling, Drugs workers, Medical/health
National Debtline
Phone: 0808 808 4000
Saturday: 9:30am-1pm
Fact sheets and information about debt and managing it.
Advocacy, Debt advice
National LGBT+ Domestic Abuse Helpline
Phone: 0800 999 5428
Tuesday & Wednesday: 10am-5pm
Friday: 1pm-5pm
Tuesday: 1pm-5pm (trans specific service)
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.
Advocacy, Legal advice
National Problem Gambling Clinic
69 Warwick Road
SW5 9BH
Phone: 020 7381 7722
Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net
Mental health, Advocacy, Counselling, Debt advice
No Panic
Phone: 0844 967 4848
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links
POhWER
Phone: 0300 456 2370
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.
Advocacy, Counselling, Medical/health
Prisoners' Advice Service (PAS)
PO Box 46199, EC1M 4XA
Phone: 020 7253 3323
Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm)
Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.
Advocacy, Legal advice
Rape Crisis (England & Wales)
Phone: 0808 802 9999
Monday-Sunday: 7pm-9:30pm
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
Advocacy, Counselling, Medical/health, Sexual health, Legal advice
Re-Solv
30a High Street, Stone, Staffordshire ST15 8AW
Phone: 01785 810762
Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690).
Advocacy, Counselling, Drugs workers, Outreach worker links
Release (drug & legal helpline)
Phone: 020 7324 2989
Monday-Friday: 2pm-4pm (drugs helpline)
Specialist advice on drugs and drugs law. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday)
Advocacy, Legal advice
Respond
Phone: 0808 808 0700
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.
Mental health, Advocacy, Counselling, Medical/health
Rethink
Phone: 0300 5000 927
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Mental health, Accommodation/housing advice, Advocacy, Counselling, Education/training
Royal British Legion
Phone: 0808 802 8080
Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support