Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
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Hearing Voices Network
86-90 Paul Street, London EC2A 4NE
nationwide
A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org.
Mental health, Counselling
Help for Depression
Nationwide
An online comprehensive explanation of the various approaches and treatments for depression.
Mental health
Housing Justice
Phone: 020 3544 8094
Supports night shelters, drop-ins and hundreds of practical projects nationwide by providing advice and training for churches and community groups who work with homeless people.
JobCentre Plus
Phone: 0345 604 3719
To make a claim: 0800 055 6688 For queries about existing claims for Income Support, Jobseekers Allowance or Incapacity Benefit: 0845 377 6001 For Social Fund enquiries: 0845 608 8661 For the Pensions Service: 0845 606 0265
Benefits advice
LawWorks
To find your local legal advice clinic, go to the website and type in your postcode, city or town, and search according to the area of law.
Legal advice
Marie Curie Support Line
Phone: 0800 090 2309
Saturday: 11am-5pm (support line)
Monday-Friday: 10am-4pm (information and support nurse)
Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation.
Advocacy, Medical/health
Marie Stopes International
Phone: 0333 331 5343
Very informative website and helpline for emergency contraception and termination advice.
Counselling, Medical/health
Marijuana Anonymous UK
Phone: 0300 124 0373 (helpline)
Marijuana Anonymous follows the 12-step model of Alcoholics Anonymous. They have no opinion on issues of legalisation (or not) or on marijuana as a medicine. They are there to help those who have become addicted to or dependent upon marijuana, and who wish to recover from that condition. Helpline: 0300 124 0373; Email: helpline@marijuana-anonymous.org.uk; URL: www.marijuana-anonymous.org.uk
Counselling, Drugs workers
Men's Advice Line
Phone: 0808 801 0327
Monday-Friday: 9am-5pm
Advice line for men experiencing abuse. If the lines are busy or if you are calling outside office hours, leave your name and a safe number and you will be called back ASAP. If you are in immediate danger, dial 999.
Counselling
MIND
Phone: 0300 123 3393
Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk Legal support: 0300 466 6463; legal@mind.org.uk Helpline and legal line is open Monday – Friday 9am-6pm
Mental health, Advocacy, Legal advice
Missing People
Phone: 116 000
For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate. You can text 116 000 even if you have no credit left on your phone, or email 116000@missingpeople.org.uk.
Advocacy
My Life, My Choices (St Mungo's)
'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have.
Medical/health, Advocacy, Legal advice
Nacro
Phone: 020 7840 1212
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.
Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities
Narcotics Anonymous
Phone: 0300 999 1212
Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom.
Advocacy, Counselling, Drugs workers, Medical/health
National Assn for People Abused in Childhood (NAPAC)
Phone: 0808 801 0331
Friday: 10am-8pm
Help and support for adults who experienced childhood abuse. Call free from landlines or mobile networks, or email support@napac.org.uk.
Counselling
National Debtline
Phone: 0808 808 4000
Saturday: 9:30am-1pm
Fact sheets and information about debt and managing it.
Advocacy, Debt advice
National Domestic Violence Helpline
Phone: 0808 2000 247
24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999.
Accommodation/housing advice, Counselling
National LGBT+ Domestic Abuse Helpline
Phone: 0800 999 5428
Tuesday & Wednesday: 10am-5pm
Friday: 1pm-5pm
Tuesday: 1pm-5pm (trans specific service)
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.
Advocacy, Legal advice
National Problem Gambling Clinic
69 Warwick Road
SW5 9BH
Phone: 020 7381 7722
Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net
Mental health, Advocacy, Counselling, Debt advice
National Self-Harm Network
Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum.
Mental health, Counselling
NHS 111
UK-wide
Phone: 111
Open 24/7. NHS services for Covid-19 are free for everyone. Dial 999 for emergencies.
No Panic
Phone: 0844 967 4848
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links
One in Four
Phone: 020 8697 2112
Friday: 9am-6pm
Saturday: 10am-5pm
Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk,
Mental health, Counselling, Medical/health
Over-Count
Phone: 07454 867 539
Information for people addicted to over-the-counter drugs.
POhWER
Phone: 0300 456 2370
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.
Advocacy, Counselling, Medical/health