Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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AdvoCard

332 Leith Walk, Edinburgh

EH6 5BR

Phone: 0808 196 3525

Monday-Friday: 9am-5pm

All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh. Text: 07920 207 564

Mental health, Advocacy, Step-free

Bethany Welcome Centre

Haymarket Hub Hotel, 7 Clifton Terrace, Edinburgh

EH12 5DR

Phone: 07919 557 673

Open 24/7 October – May Free accommodation, food and support for people sleeping rough. Just show up or call the number above for support.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Counselling, Food (free), Outreach worker links

Breathing Space Scotland

Scotland

Phone: 0800 83 85 87

Monday-Thursday: 6pm-2am
Friday-Sunday: 6pm-6am

Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7).

Mental health, Advocacy, Counselling

Change Scotland

6 Newington Business Centre, Dalkeith Road Mews, Edinburgh

EH16 5GA

Phone: 0300 323 1545

Monday-Friday: 9am-4pm

Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families. Guidance to help your mental health during lockdown available on website.

Mental health

Chris's House

2-4 Belhaven Rd, Wishaw, Glasgow

ML2 7NZ

Phone: 01236 766755

Share your suicidal feelings with someone by email (info@chrisshouse.org) or phone, or visit them. Emotional pain is just as serious as physical pain. One to one support, therapies and peer to peer groups.

Mental health, Advocacy

Crossreach (Head Office)

Charis House, 47 Milton Road East, Edinburgh

EH15 2SR

Phone: 01316572000

Monday-Friday: 8:45am-4:45pm

Care and support for people with addictions or mental health problems.

Mental health, Accommodation/housing advice, Alcohol workers, Barber, Debt advice, Food (free), Food, Medical/health, Sexual health, Leisure facilities

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free

Cruse Bereavement Care Scotland

29 Barossa Place, Perth

PH1 5HH

Phone: 0808 802 6161

Monday-Wednesday: 9am-8pm
Friday: 9am-4pm

Exists to promote the wellbeing of bereaved people in Scotland. They seek to help anyone experiencing bereavement to understand their grief and cope with their loss.

Mental health, Counselling

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday: 6pm-10pm (13–21 year olds)
Friday: 6pm-9pm (under 18s)

Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Edinburgh Crisis Centre

PO Box 23768, Edinburgh

EH7 5XE

Phone: 0808 801 0414

Monday-Sunday: 9am-9am

Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.

Mental health, Advocacy, Counselling, Outreach worker links

GAMH

St Andrews by the Green, 33 Turnbull Street, Glasgow

G1 5PR

Phone: 0141 552 5592

Monday-Thursday: 9am-5pm
Friday: 9am-4:30pm

Emotional and practical support, information and advice for homeless people with mental health problems. Referral via GPs, social work, housing officers & community addiction teams.

Mental health, Accommodation/housing advice, Advocacy, Counselling

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.

Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Health in Mind

40 Shandwick Place, Edinburgh

EH2 4RT

Phone: 0131 225 8508

Monday-Thursday: 9am-5pm

All meetings currently online on Zoom. A range of mental health and wellbeing services for people with housing and mental health support needs. You can self-refer to most services directly or ask your GP to refer you. Counselling; support for people from minority ethnic communities; combatting isolation by connecting people; art therapy; suicide prevention; support with substance misuse; health information; training and more - please phone for more details.

Mental health, Accommodation/housing advice, Advocacy, Counselling, Tenancy support, Art classes, Education/training

Homeless Families Health Care Team

55 Hunter Street, Glasgow

G4 0UP

Phone: 0141 553 2826

Monday-Friday: 9am-5pm

GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach worker links, Outreach workers

LGBT Helpline Scotland

Scotland

Phone: 0300 123 2523

Tuesday-Wednesday: 12pm-9pm
Thursday & Sunday: 1pm-6pm

Working to improve the health, wellbeing and equality of lesbian, gay, bisexual, transgender (LGBT) people in Scotland. Livechat at www.lgbthealth.org.uk

Counselling, Mental health, Outreach worker links

NHS Inform

Scotland

Online health information service.

Medical/health, Mental health

Number 20 (Four Square)

Call for address.

Edinburgh

Phone: 0131 221 2293

Monday-Sunday: 12am-12am (staffed 24/7)

Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council 0800 032 5968.

Mental health, Counselling, Drugs workers, Outreach workers, Education/training

Penumbra

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 221 9607

Monday-Friday: 9am-5pm

Offers a wide range of mental health support. 01224 642 854 (Aberdeen) 0131 221 9607 (Edinburgh) 0141 229 2580 (Glasgow)

Mental health, Alcohol workers, Counselling, Drugs workers, Tenancy support

Quarriers ('What If' Project for Men)

Phone: 0141 638 5170

Monday-Sunday: 12am-12am (24hour support)

Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc).

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers ('What If' Project for Women)

Phone: 0141 946 1116

Monday-Sunday: 12am-12am (24hour support)

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers (Project/Stopover)

189 Pollockshaws Road, Glasgow

G41 1PS

Phone: 0141 420 3121

Monday-Sunday: 12am-12am (24 hours support)

For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues.

Education/training, Drugs workers, Benefits advice, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice

Rock Trust (Albany St)

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Friday: 8:45am-5pm (drop-in 9.00-12.00)
Monday: 4pm-7pm (cooking group)
Tuesday & Wednesday: 4pm-7pm (drop-in)

Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.

Mental health, Accommodation/housing advice, Bathroom/showers, Clothing store, Counselling, Food (free), Food, Internet access, Laundry, Tenancy support

SAMH (Scottish Association for Mental Health)

Brunswick House, 51 Wilson Street,, Glasgow

G1 1UZ

Phone: 0141 530 1000

Monday-Friday: 9am-6pm (except Bank Holidays)

Established in 1923, SAMH is Scotland’s national mental health charity. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.

Mental health

Simon Community Scotland

472 Ballater Street, Glasgow

G5 0QW

Phone: 0141 418 6984

Saturday-Sunday: 11am-11pm (street outreach)

472 Ballater Street, Glasgow (Head Office): 0141 418 6984 389 Argyle St, Glasgow (Access Hub): 0141 552 4164 Phone lines open 24/7. Acccommodation and support services around Scotland, including the Rough Sleepers & Vulnerable People service. For more information call numbers above. See NIGHTSTOP (DEPAUL), STREETWORK and ACCESS HUB for information about those services. A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers