Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Penumbra

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 221 9607

Monday-Friday: 9am-5pm

Offers a wide range of mental health support. 01224 642 854 (Aberdeen) 0131 221 9607 (Edinburgh) 0141 229 2580 (Glasgow)

Mental health, Alcohol workers, Counselling, Drugs workers, Tenancy support

Phoenix Futures Scotland

Phone: 0141 336 4272

Organisation helping people recover from alcohol and drugs. 'Recovery through Nature' connects service users with nature to work on conservation projects in settings across Scotland. Info: john.deeney@phoenix-futures.org.uk 'Building Futures N Lanarkshire' (self- or agency-referral - lanarkshire.communities@phoenix-futures.org.uk) and 'Scottish Residential Service' (scottish.residential@phoenix-futures.org.uk) provide peer support, group work, counselling, and leisure activities.

Counselling, Alcohol workers, Drugs workers, Education/training, Leisure facilities

Quarriers ('What If' Project for Men)

Phone: 0141 638 5170

Monday-Sunday: 12am-12am (24hour support)

Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc).

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers ('What If' Project for Women)

Phone: 0141 946 1116

Monday-Sunday: 12am-12am (24hour support)

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice

Rock Trust (Albany St)

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Friday: 8:45am-5pm (drop-in 9.00-12.00)
Monday: 4pm-7pm (cooking group)
Tuesday & Wednesday: 4pm-7pm (drop-in)

Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.

Mental health, Accommodation/housing advice, Bathroom/showers, Clothing store, Counselling, Food (free), Food, Internet access, Laundry, Tenancy support

SAY Women Accommodation Project

3rd Floor, 30 Bell St, Glasgow

G1 1LG

Phone: 0141 552 5803

Monday-Friday: 9:30am-9:30pm

24-hr emergency on-call service. Support drop-in, helpline and accommodation for women aged 16?25 who are homeless or threatened with homelessness and are survivors of child sexual abuse, rape or sexual abuse. Step-free with lift access.

Accommodation/housing advice, Counselling, Medical/health

Scottish Families Affected by Alcohol & Drugs

Phone: 08080 10 10 11

Monday-Friday: 9am-9pm (helpline)

Bereavement support & free counselling. If you have lost someone to a drug-related death, call for guidance & information, free counselling sessions, telephone support and peer support. email: helpline@sfad.org.uk

Counselling

Second Chance Project Scotland

Ashfield House, 402 Sauchiehall St, Glasgow

G2 3JD

Phone: 0141 336 7272

Monday-Friday: 9am-5pm

Three-stage day treatment programme for people with drug and/or alcohol problems. Training, counselling and self-help. Lots of support to develop alternatives to misuse and prevent relapse. Self-referral.

Education/training, Drugs workers, Alcohol workers, Counselling

Simon Community Scotland (Newlands Project)

73 Monreith Road, Glasgow

G43 2PE

Phone: 0141 632 8912

Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.

Accommodation/housing advice, Advocacy, Counselling, Tenancy support

Steps to Hope

Edinburgh

Phone: 07949 838666

Monday: 6pm-7pm Monday Munchies - St Columbus, 14 Johnston Terrace, E14 EH1
Tuesday & Friday: 5pm-5:30pm Catering van - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH
Sunday: 5pm-7pm Sunday Supper - St Cuthberts, 5 Lothian Rd, Edinburgh, EH1 2EP
Saturday: 10am-1pm Souper Saturday - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH

Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Phone-line open all time.

Step-free, Food (free), Counselling, Alcohol workers, Outreach workers

Stonewall Scotland

Scotland

Phone: 0800 050 2020

Monday-Friday: 9:30am-4:30pm (helpline)

Help, information and support for LGBT communities and their allies. Contact Freephone for information.

Counselling, Legal advice, Outreach worker links

Stopover (Four Square)

40 Grove Street, Edinburgh

EH3 8AT

Phone: 0131 229 8381

Monday-Sunday: 12am-12am (staffed 24/7)

Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381

Accommodation/housing advice, Advocacy, Bathroom/showers, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7am-8pm (drop-in)
Saturday & Sunday: 9am-5pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support

Substance Misuse Centre (Spittal Street)

22-24 Spittal Street, Edinburgh

EH3 9DU

Phone: 0131 537 8300

Monday-Friday: 9am-4:30pm (drop-in)
Monday, Tuesday, Friday: 12:30pm-4:30pm (clinic & needle exchange)
Thursday: 10:30am-4:30pm (clinic & needle exchange)
Tuesday: 9am-3:30pm (dentist)
Tuesday: 1pm-4pm (drop-in / methadone info)
Wednesday: 12:30pm-3:30pm (clinic)
Thursday: 10:30am-1:30pm (wounds clinic)
Thursday: 2pm-4pm (womens drop-in)
Friday: 1pm-3pm (dentist)

Drug and alcohol misuse centre with a range of services, from Dental care to wound clinic. Please call for more information

Alcohol workers, Counselling, Drugs workers, Foot care, Mental health, Medical/health, Needle exchange

Sunday Social (SS)

GlasgowKelvin College, Easterhouse Campus, 1200 Westerhouse Road, Glasgow

G34 9HZ

Sunday: 11am-3pm

Sandwiches and soup. Limitless free tea and coffee. Recovery meeting, massage, leisure activities, counselling, meditation. Children's play area.

Alcohol workers, Drugs workers, Leisure facilities, Food, Food (free), Internet access, Counselling

The Marie Trust

32 Midland Street, Glasgow

G1 4PR

Phone: 0141 221 0169 (option 2)

Monday-Friday: 7:30pm-11pm (food collection)

Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights.

Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support

The Sandyford Initiative

2-6 Sandyford Place, Sauchiehall Street, Glasgow

G3 7NB

Phone: 0141 211 8130

Monday-Friday: 8:30am-4:15pm (helpline - 0141 211 8130)
Friday: 8:30am-3:45pm
Saturday: 9am-11am

Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution. No routine services available - emergency and vital services only.

Mental health, Advocacy, Counselling, Drugs workers, Foot care, Medical/health, Needle exchange, Outreach worker links

Turning Point (Overdose Response)

80 Tradeston Street, Glasgow

G5 8BG

Phone: 0800 652 3757 (9am-5pm)

Monday-Sunday: 12am-12am (open 24 hours)

Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

Turning Point Scotland (Alcohol & Drug recovery)

112 Commerce Street, Tradeston, Glasgow

G5 9NT

Phone: 0141 948 0092

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation)

Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Step-free, Advocacy, Accommodation/housing advice, Foot care

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place, Leith, Edinburgh

EH6 7EZ

Phone: 0800 652 3757

Monday & Friday: 9:15am-4:45pm
Wednesday: 11am-4:45pm
Tuesday & Thursday: 9:15am-7:45pm

Drop in open, but with limited service. Drop in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.

Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

Wellbeing Service for Young People

171 Wilton Street, Glasgow

G20 6DF

Phone: 0808 143 2002

Monday-Sunday: 12am-12am (24hour support)

24/7 support for homeless 16–21 year olds. Referral only via Glasgow City Council: 0141 302 2744 (or 0800 838 502 for out of hours).

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Education/training