Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Crossreach (Head Office)

Charis House, 47 Milton Road East, Edinburgh

EH15 2SR

Phone: 01316572000

Monday-Friday: 8:45am-4:45pm

Care and support for people with addictions or mental health problems.

Mental health, Accommodation/housing advice, Alcohol workers, Barber, Debt advice, Food (free), Food, Medical/health, Sexual health, Leisure facilities

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday: 6pm-10pm (13–21 year olds)
Friday: 6pm-9pm (under 18s)

Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Glasgow City Council Homelessness Service

G1 1QU

Phone: 0800 838 502

Monday-Thursday: 8:45am-4:45pm
Friday: 8:45am-3:45pm

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Glasgow Gen R 8 Housing Service

Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow

G34 9HJ

Phone: 0141 771 6161

Monday-Friday: 9am-5pm

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Tenancy support, Step-free

Keymoves (Four Square)

Edinburgh

Phone: 07771 516762

Monday-Sunday: 12am-12am (staffed 24/7)

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Medical/health, Outreach worker links, Clothing store, Debt advice, Benefits advice, Advocacy, Accommodation/housing advice

Saffron Housing

553 Shields Road, Glasgow

G41 2RW

Phone: 0141 422 1112

Monday-Friday: 9am-5pm

Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Stopover (Four Square)

40 Grove Street, Edinburgh

EH3 8AT

Phone: 0131 229 8381

Monday-Sunday: 12am-12am (staffed 24/7)

Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381

Accommodation/housing advice, Advocacy, Bathroom/showers, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7am-8pm (drop-in)
Saturday & Sunday: 9am-5pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow

G1 5DT

Phone: 0141 552 4301

Monday-Sunday: 9am-9pm (staff on duty 24/7)

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Debt advice, Dentist, Education/training, Leisure facilities, Medical/health, Outreach worker links, Tenancy support