Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Apex Scotland

9 Great Stuart Street, Edinburgh

EH3 7TP

Phone: 0131 220 0130

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website. Head office is not step-free, but some local officers are - ring to check.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Internet access

Bethany Welcome Centre

Haymarket Hub Hotel, 7 Clifton Terrace, Edinburgh

EH12 5DR

Phone: 07919 557 673

Open 24/7 October – May Free accommodation, food and support for people sleeping rough. Just show up or call the number above for support.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Counselling, Food (free), Outreach worker links

Casus Omissus - The Aberdeen Law Project

Ferryhill Community Centre, Albury Road, Aberdeen

AB11 6TN

Phone: 01224 272 434

Monday-Friday: 10am-5pm
Thursday: 5:30pm-7:30pm

Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.

Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Ring or visit. Referral via Edinburgh City Council: 0131 529 7355 or 0131 529 7829

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Drugs workers

Glasgow City Council Homelessness Service

G1 1QU

Phone: 0800 838 502

Monday-Thursday: 8:45am-4:45pm
Friday: 8:45am-3:45pm

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Glasgow Gen R 8 Housing Service

Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow

G34 9HJ

Phone: 0141 771 6161

Monday-Friday: 9am-5pm

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Tenancy support, Step-free

Keymoves (Four Square)

Edinburgh

Phone: 07771 516762

Monday-Sunday: 12am-12am (staffed 24/7)

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Medical/health, Outreach worker links, Clothing store, Debt advice, Benefits advice, Advocacy, Accommodation/housing advice

Lodging House Mission

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch)
Friday: 12pm-1:30pm (Free Lunch)

We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group.

Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders

Niddry St Wellbeing Centre (Salvation Army)

25 Niddry Street, Edinburgh

EH1 1LG

Phone: 0131 523 1060

Monday-Friday: 10am-11:15am
Monday-Friday: 11:30am-12:45pm

Cafe space, various activities, shower facilities, one-to-one support, psychosocial group, crisis intervention. Café: Mon-Fri: 10am-11:15, 11:30-12:45 – usually open all day – limited numbers due to Covid Mon – Women’s group 1:15 Tues – Men’s group 1:15 Wed – Café clinic, access to GP 2pm Thurs – Psychosocial group 1:15 Fri – Arty Farty Fridays 1:15 Access to 1-to-1 support 10am-12:45 Needle exchange – all day access Mon-Fri

Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Laundry, Medical/health

Quarriers (Project/Stopover)

189 Pollockshaws Road, Glasgow

G41 1PS

Phone: 0141 420 3121

Monday-Sunday: 12am-12am (24 hours support)

For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues.

Education/training, Drugs workers, Benefits advice, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health

Saffron Housing

553 Shields Road, Glasgow

G41 2RW

Phone: 0141 422 1112

Monday-Friday: 9am-5pm

Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7am-8pm (drop-in)
Saturday & Sunday: 9am-5pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support

The Access Place

The Access Place, 6 South Gray's Close, Edinburgh

EH1 1TQ

Phone: 0131 529 5015

Monday, Wednesday, Thursday, Friday: 9am-5pm (closed 1pm-2pm)
Tuesday: 10am-5pm (closed 1pm-2pm)

Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Medical/health, Outreach worker links

The Marie Trust

32 Midland Street, Glasgow

G1 4PR

Phone: 0141 221 0169 (option 2)

Monday-Friday: 7:30pm-11pm (food collection)

Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights.

Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support

The Salvation Army (East Adam Street)

1 East Adam Street, Edinburgh

EH8 9TF

Phone: 0131 667 4313

Friday: 12:30pm-12:30pm (fortnightly lunch club)
Wednesday: 7pm-9:15pm (choir & band practice)
Thursday: 10am-1pm (debt & employability drop-in)

Friendly church. Weekly job club and fortnightly lunch club - call for details.

Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Education/training, Food (free), Food, Step-free

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow

G1 5DT

Phone: 0141 552 4301

Monday-Sunday: 9am-9pm (staff on duty 24/7)

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Debt advice, Dentist, Education/training, Leisure facilities, Medical/health, Outreach worker links, Tenancy support

University of Strathclyde Law Clinic

Room 844, Graham Hill Building, 40 George Street, Glasgow

G1 1BA

Phone: 014 1548 5995

Monday-Friday: 9am-5pm
Monday: 6pm-7:30pm (drop-in 3rd wk of month)
Wednesday: 6pm-7:30pm (drop-in 1st wk of month)

Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support.

Advocacy, Benefits advice, Tenancy support, Legal advice

Wellbeing Service for Young People

171 Wilton Street, Glasgow

G20 6DF

Phone: 0808 143 2002

Monday-Sunday: 12am-12am (24hour support)

24/7 support for homeless 16–21 year olds. Referral only via Glasgow City Council: 0141 302 2744 (or 0800 838 502 for out of hours).

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Education/training