Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
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- Women
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- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services in Scotland"
Shakti Women's Aid
Norton Park, 57 Albion Road, Edinburgh
EH7 5QY
Phone: 0131 475 2399
Tuesday: 1pm-4pm
Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234
Advocacy, Outreach worker links, Step-free
Shelter Scotland - Edinburgh Community Hub
Scotiabank House, 6 South Charlotte St, Edinburgh
EH2 4AW
Phone: 0808 800 4444
Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.
Accommodation/housing advice, Advocacy, Outreach worker links, Tenancy support, Legal advice
Shelter Scotland - Glasgow Community Hub
116 Osborne Street, Glasgow
G1 5QH
Phone: 0808 800 4444
Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/glasgow for times.
Simon Community Scotland ACCESS HUB (Glasgow)
389 Argyle Street, Glasgow
G2 8LR
Phone: 0141 552 4164
Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. You can also call our Helplines (Open 24hrs. Free from landlines) on 0800 027 7466 (Glasgow) or 0808 178 2323 (Edinburgh).
Accommodation/housing advice, Medical/health, Tenancy support, Mental health, Advocacy, Drugs workers, Outreach workers, Outreach worker links
Steps to Hope
Edinburgh
Phone: 07949 838666
Tuesday & Friday: 5pm-5:30pm Catering van - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH
Sunday: 5pm-7pm Sunday Supper - St Cuthberts, 5 Lothian Rd, Edinburgh, EH1 2EP
Saturday: 10am-1pm Souper Saturday - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH
Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Phone-line open all time.
Step-free, Food (free), Counselling, Alcohol workers, Outreach workers
Street Legal
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 344 0825
Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh.
Legal advice, Advocacy, Education/training, Accommodation/housing advice
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 557 6055
Saturday & Sunday: 9am-5pm (drop-in)
Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support
The Access Place
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1TQ
Phone: 0131 529 5015
Tuesday: 10am-5pm (closed 1pm-2pm)
Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday
Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Medical/health, Outreach worker links
The Big Issue (Edinburgh)
31 Queensferry Street, Edinburgh
EH2 4QS
Phone: 0131 467 4701
Monday: 7:30am-3pm
Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.
Step-free
The Big Issue (Glasgow)
43 Bath Street, Glasgow
G2 1HW
Phone: 0141 553 0924
Monday: 7:30am-3pm
Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.
Step-free
The Marie Trust
32 Midland Street, Glasgow
G1 4PR
Phone: 0141 221 0169 (option 2)
Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights.
Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support
Turning Point (Overdose Response)
80 Tradeston Street, Glasgow
G5 8BG
Phone: 0800 652 3757 (9am-5pm)
Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre.
Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free
Turning Point Scotland (Alcohol & Drug recovery)
112 Commerce Street, Tradeston, Glasgow
G5 9NT
Phone: 0141 948 0092
Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.
Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Step-free, Advocacy, Accommodation/housing advice, Foot care
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
Phone: 0800 652 3757
Wednesday: 11am-4:45pm
Tuesday & Thursday: 9:15am-7:45pm
Drop in open, but with limited service. Drop in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.
Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free
University of Strathclyde Law Clinic
Room 844, Graham Hill Building, 40 George Street, Glasgow
G1 1BA
Phone: 014 1548 5995
Monday: 6pm-7:30pm (drop-in 3rd wk of month)
Wednesday: 6pm-7:30pm (drop-in 1st wk of month)
Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support.
Advocacy, Benefits advice, Tenancy support, Legal advice