Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Penumbra

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 221 9607

Monday-Friday: 9am-5pm

Offers a wide range of mental health support. 01224 642 854 (Aberdeen) 0131 221 9607 (Edinburgh) 0141 229 2580 (Glasgow)

Mental health, Alcohol workers, Counselling, Drugs workers, Tenancy support

Phoenix Futures Scotland

Phone: 0141 336 4272

Organisation helping people recover from alcohol and drugs. 'Recovery through Nature' connects service users with nature to work on conservation projects in settings across Scotland. Info: john.deeney@phoenix-futures.org.uk 'Building Futures N Lanarkshire' (self- or agency-referral - lanarkshire.communities@phoenix-futures.org.uk) and 'Scottish Residential Service' (scottish.residential@phoenix-futures.org.uk) provide peer support, group work, counselling, and leisure activities.

Counselling, Alcohol workers, Drugs workers, Education/training, Leisure facilities

Positive Action In Housing

98 West George Street, Glasgow

G2 1PJ

Phone: 0141 353 2220

Monday: 9am-1pm
Tuesday: 2pm-4pm (destitution service)
Wednesday & Thursday: 10am-12pm (destitution service, welfare rights)
Wednesday & Thursday: 2pm-4pm (EU drop-in)
Friday: 9am-4pm

Independent, multilingual homelessness and human rights charity dedicated to supporting people from refugee and migrant communities. They believe in a society where everyone has the right to live safe and dignified lives, free from poverty, homelessness or discrimination.

Accommodation/housing advice, Food (free)

Quarriers ('What If' Project for Men)

Phone: 0141 638 5170

Monday-Sunday: 12am-12am (24hour support)

Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc).

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers ('What If' Project for Women)

Phone: 0141 946 1116

Monday-Sunday: 12am-12am (24hour support)

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers (Project/Stopover)

189 Pollockshaws Road, Glasgow

G41 1PS

Phone: 0141 420 3121

Monday-Sunday: 12am-12am (24 hours support)

For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues.

Education/training, Drugs workers, Benefits advice, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health

Queen's Park Govanhill Parish Church

170 Queen's Drive, Glasgow

G42 8QZ

Phone: 0141 423 3654

Thursday: 10am-12pm (food bank - 170 Queens Dr)
Saturday: 5pm-6pm (free food - 170 Queens Dr)
Tuesday: 12pm-1pm (hot meal - 170 Queens Dr)

Church where everyone is someone and everyone is valued regardless of past, or present situation, where self-belief is nurtured and where everyone is loved unconditionally. Please call first in morning for details.

Food (free), Food, Step-free

Queen’s Park Govanhill Parish Church

170 Queen's Drive, Glasgow

G42 8QZ

Phone: 0141 423 3654

Sunday: 5pm-6pm - free meal, toiletries, clothing.

Church were everyone is someone and everyone is valued regardless of past, or present situation, where self-belief is nurtured and where everyone is loved unconditionally. During lockdown this has been a take-away service and a full sit-down meal will resume when possible.

Food, Food (free)

Randolph Crescent Hostel

2 Randolph Crescent, Edinburgh

EH3 7TH

Phone: 0131 220 1607

Monday-Sunday: 9am-9am

Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.

Accommodation/housing advice, Drugs workers, Alcohol workers

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Recovery Empowers North East Women (RENEW)

Calton Heritage & Learning Centre, 423 Londen Road, Glasgow

G40 1AG

Phone: 0141 550 9573

Friday: 12pm-2pm

Women-only recovery service. Recovery session, Zumba, massage, arts & crafts or beauty therapy, soup/sandwiches, hot drinks.

Food, Art classes, Alcohol workers, Drugs workers

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice

Rock Trust (Albany St)

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Friday: 8:45am-5pm (drop-in 9.00-12.00)
Monday: 4pm-7pm (cooking group)
Tuesday & Wednesday: 4pm-7pm (drop-in)

Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.

Mental health, Accommodation/housing advice, Bathroom/showers, Clothing store, Counselling, Food (free), Food, Internet access, Laundry, Tenancy support

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston

EH54 6QF

Phone: 01506 591 860

Monday-Friday: 9am-5pm (hotline)

Supported accommodation service by referral only. No drop-in service but call for information.

Accommodation/housing advice, Education/training, Step-free, Tenancy support

SACRO Supported Accommodation Service

25 Nicolson Square, Edinburgh

EH8 9BX

Phone: 0131 622 7500

Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.

Safe Consumption Glasgow

We provide a clean and safe environment for people to inject drugs, and exchange needles. Staffed by volunteers trained in overdose prevention and interventions. Naxalone available for overdoses.

Drugs workers, Medical/health

Safe in Scotland

24/7 accommodation for destitute asylum seekers. For Referral, phone: Scottish Refugee Council: 0808 196 7274; Govan Community Project: 0800 310 0054; British Red Cross: 0808 196 3651. Or contact us using the website referral form.

Accommodation/housing advice, Bathroom/showers

Saffron Housing

553 Shields Road, Glasgow

G41 2RW

Phone: 0141 422 1112

Monday-Friday: 9am-5pm

Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

SAMH (Scottish Association for Mental Health)

Brunswick House, 51 Wilson Street,, Glasgow

G1 1UZ

Phone: 0141 530 1000

Monday-Friday: 9am-6pm (except Bank Holidays)

Established in 1923, SAMH is Scotland’s national mental health charity. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.

Mental health

SAY Women Accommodation Project

3rd Floor, 30 Bell St, Glasgow

G1 1LG

Phone: 0141 552 5803

Monday-Friday: 9:30am-9:30pm

24-hr emergency on-call service. Support drop-in, helpline and accommodation for women aged 16?25 who are homeless or threatened with homelessness and are survivors of child sexual abuse, rape or sexual abuse. Step-free with lift access.

Accommodation/housing advice, Counselling, Medical/health

Scottish Child Law Centre

54 East Crosscauseway, Edinburgh

EH8 9HD

Phone: 0131 667 6333 (hotline all ages)

Monday-Friday: 9:30am-4pm (hotline)

Free legal advice service, by telephone, email and text message, on all aspects of Scots law relating to children and young people. All calls answered by fully qualified lawyers. 0800 328 8970 - free call for under 21s (landline); 0300 330 1421 - free call for under 21s (mobile).

Legal advice

Scottish Families Affected by Alcohol & Drugs

Phone: 08080 10 10 11

Monday-Friday: 9am-9pm (helpline)

Bereavement support & free counselling. If you have lost someone to a drug-related death, call for guidance & information, free counselling sessions, telephone support and peer support. email: helpline@sfad.org.uk

Counselling

Scottish Veterans Residences

53 Canongate, Edinburgh

EH8 8BS

Phone: 0131 556 6827

Monday-Friday: 7am-5pm

Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.

Accommodation/housing advice

Second Chance Project Scotland

Ashfield House, 402 Sauchiehall St, Glasgow

G2 3JD

Phone: 0141 336 7272

Monday-Friday: 9am-5pm

Three-stage day treatment programme for people with drug and/or alcohol problems. Training, counselling and self-help. Lots of support to develop alternatives to misuse and prevent relapse. Self-referral.

Education/training, Drugs workers, Alcohol workers, Counselling

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh

EH7 5QY

Phone: 0131 475 2399

Monday, Wednesday, Thursday, Friday: 9:30am-4pm
Tuesday: 1pm-4pm

Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234

Advocacy, Outreach worker links, Step-free