Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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The Manna Centre

12 Melior Street

SE1 3QP

Phone: 020 7357 9363

Monday-Sunday: 10am-4pm

Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (for rough sleepers)
Monday-Friday: 12pm-2pm (lunch)
Monday-Friday: 2pm-6pm (appointments)
Monday-Friday: 4:30pm-6pm (verified rough sleepers)
Saturday & Sunday: 9am-12pm

Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Tenancy support

The Penge Run

Saturday: 8pm-8:30pm (2nd week of month, Tothill St)
Saturday: 10:15pm-10:45pm (2nd week of month, Lincoln’s Inn fields)

Soup and clothing.

Clothing store, Food (free)

The Salvation Army (Number 10 Drop-In Centre)

10 Princes Street

W1B 2LH

Phone: 020 7629 5424 (option 4)

Monday, Tuesday, Friday: 10:30am-12pm (advice & enquiries)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)

Please speak to a member of staff to arrange an appointment.

Accommodation/housing advice, Benefits advice, Clothing store, Leisure facilities

The Soup Kitchen at the American International Church

79a Tottenham Court Rd, (Entrance in Whitfield Street)

W1T 4TD

Phone: 020 7580 2791

Monday & Tuesday: 11:30am-12:30pm Hot food, lunch
Thursday-Saturday: 11:30am-12:30pm Hot food, lunch

The soup kitchen provides free hot meals, clothes and toiletries. This service is closed in August. Providing: Hot food - Lunch. Clothing - On Mondays. Toiletries. Mental health support Check website from early December for Christmas arrangements.

Clothing store, Food (free), Mental health

The Vision Organisation UK

St Silas Community Hall, Penton Street

N1 9UL

Phone: 07405200064

Wednesday: 7pm-8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help)
Thursday: 7pm-9pm (drop-in: 3-course meal, clothes, books)

Barber, Careers advice, Clothing store, Food (free)

Triumphant Church International

136 West Green Rd, South Tottenham

N15 5AD

Phone: 020 8800 6001

Sunday: 11am-2pm (food bank)
Wednesday: 7pm-8pm (hot meal)
Sunday: 9am-10am (hot breakfast)

Five Loaves Food Bank is by referral from Haringey agencies.

Advocacy, Clothing store, Food (free)

Upper Holloway Baptist Church (Archway Drop-In Centre)

11 Tollington Way

N7 6RG

Phone: 020 7272 2104

Monday: 10am-12pm (sandwiches, soups, drinks)

Food (light snacks, tea, soup, sandwiches), a change of clothes and somewhere to spend time. Some counselling, advice and information available. Charge of ?1 for food.

Clothing store, Food, Leisure facilities

Upper Room (St Saviour's)

St Saviour's Church, Cobbold Road

W12 9LN

Phone: 020 8740 5688

Monday & Tuesday: 12pm-5pm (job club)
Monday-Friday: 5:30pm-6:45pm (free food)
Friday: 10am-5pm (counselling for English and Polish speakers by appointment)

Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian.

Careers advice, Clothing store, Education/training, Food (free), Internet access, Outreach worker links

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

Webber Street (London City Mission)

6-8 Webber Street

SE1 8QA

Phone: 020 7928 1677

Monday-Wednesday: 9am-12pm
Saturday: 9am-12pm

List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.

Mental health, Bathroom/showers, Clothing store, Food, Medical/health, Outreach worker links, Leisure facilities

Whitechapel Mission

212 Whitechapel Road

E1 1BJ

Phone: 020 7247 8280

: 6am-11am The Mission daycentre. Free breakfast 8-10am.

The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Food, Internet access, Medical/health, Outreach worker links, Tenancy support

Bethany Christian Trust (Care Van)

Edinburgh

Phone: 0131 225 9445

Monday-Sunday: 9pm-11pm

Joint venture by Edinburgh City Mission and Bethany Christian Trust goes out 364 evenings a year in Edinburgh city centre at various locations. Please check their website for details. Soup, rolls & tea/coffee.

Clothing store, Food (free)

Castlecliff (City of Edinburgh Council)

25 Johnston Terrace, Edinburgh

EH1 2NH

Phone: 0131 225 1643

Monday-Sunday: 9am-9am

Emergency direct-access hostel for single people or couples, who are homeless and over 16. Some provision for pets. It aims to help residents find more sustainable long-term accommodation.

Accommodation/housing advice, Bathroom/showers, Bedding, Clothing store, Tenancy support

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow

G22 5QT

Phone: 0141 353 3903

Monday-Friday: 9am-4pm

Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.

Accommodation/housing advice, Careers advice, Clothing store, Education/training, Outreach worker links

H4TH (Help for the homeless)

Phone: 07966 062495

Thursday: 8pm-10pm (Cadogan St soup kitchen)

H4TH is a weekly outdoor soup kitchen for free food and clothing.

Food (free), Clothing store

Keymoves (Four Square)

Edinburgh

Phone: 07771 516762

Monday-Sunday: 12am-12am (staffed 24/7)

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Medical/health, Outreach worker links, Clothing store, Debt advice, Benefits advice, Advocacy, Accommodation/housing advice

Kindness Street Team

George Square, Glasgow

G2 1AL

Monday, Wednesday, Friday, Sunday: 7pm-8pm (free food and clothes)

We provide hot food, cold food, clothing footwear, food parcels, non perishable items, sleeping bags and hot drinks.

Clothing store, Food (free)

Lodging House Mission

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch)
Friday: 12pm-1:30pm (Free Lunch)

We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group.

Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders

Niddry St Wellbeing Centre (Salvation Army)

25 Niddry Street, Edinburgh

EH1 1LG

Phone: 0131 523 1060

Monday-Friday: 10am-11:15am
Monday-Friday: 11:30am-12:45pm

Cafe space, various activities, shower facilities, one-to-one support, psychosocial group, crisis intervention. Café: Mon-Fri: 10am-11:15, 11:30-12:45 – usually open all day – limited numbers due to Covid Mon – Women’s group 1:15 Tues – Men’s group 1:15 Wed – Café clinic, access to GP 2pm Thurs – Psychosocial group 1:15 Fri – Arty Farty Fridays 1:15 Access to 1-to-1 support 10am-12:45 Needle exchange – all day access Mon-Fri

Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Laundry, Medical/health

Rock Trust (Albany St)

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Friday: 8:45am-5pm (drop-in 9.00-12.00)
Monday: 4pm-7pm (cooking group)
Tuesday & Wednesday: 4pm-7pm (drop-in)

Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.

Mental health, Accommodation/housing advice, Bathroom/showers, Clothing store, Counselling, Food (free), Food, Internet access, Laundry, Tenancy support

The Marie Trust

32 Midland Street, Glasgow

G1 4PR

Phone: 0141 221 0169 (option 2)

Monday-Friday: 7:30pm-11pm (food collection)

Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights.

Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support

The Salvation Army (East Adam Street)

1 East Adam Street, Edinburgh

EH8 9TF

Phone: 0131 667 4313

Friday: 12:30pm-12:30pm (fortnightly lunch club)
Wednesday: 7pm-9:15pm (choir & band practice)
Thursday: 10am-1pm (debt & employability drop-in)

Friendly church. Weekly job club and fortnightly lunch club - call for details.

Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Education/training, Food (free), Food, Step-free

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow

G1 5DT

Phone: 0141 552 4301

Monday-Sunday: 9am-9pm (staff on duty 24/7)

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Debt advice, Dentist, Education/training, Leisure facilities, Medical/health, Outreach worker links, Tenancy support