Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services"
No Panic
Phone: 0844 967 4848
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links
POhWER
Phone: 0300 456 2370
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.
Advocacy, Counselling, Medical/health
Rape Crisis (England & Wales)
Phone: 0808 802 9999
Monday-Sunday: 7pm-9:30pm
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
Advocacy, Counselling, Medical/health, Sexual health, Legal advice
Re-Solv
30a High Street, Stone, Staffordshire ST15 8AW
Phone: 01785 810762
Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690).
Advocacy, Counselling, Drugs workers, Outreach worker links
Respond
Phone: 0808 808 0700
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.
Mental health, Advocacy, Counselling, Medical/health
Rethink
Phone: 0300 5000 927
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Mental health, Accommodation/housing advice, Advocacy, Counselling, Education/training
Sexual Health Helpline
Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc.
Counselling, Medical/health, Sexual health
Suicide Bereaved Network
Phone: 0300 999 0003
Free support groups (check the online map of groups), counselling and information for people bereaved by someone's suicide.
Counselling, Advocacy
The Loss Foundation
Phone: 0300 200 4112
Support for those that have lost loved ones to cancer. Free support groups and therapy. Visit website to find out the date of their next group near you.
Advocacy, Counselling
The Mix
Phone: 0808 808 4994
Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Legal advice
The Runaway Helpline
National
Phone: 116 000
Free, confidential 24-hour helpline for young people who've run away or are thinking of running away. 1-2-1 chat service for people aged 11-17. If you're over 17, they can still support you through the free, 24/7 helpline by phone, text and email on 116 000 or 116000@missingpeople.org.uk
Counselling
Tourettes Action
Phone: 0300 777 8427
Thursday: 9am-8pm (leave a message outside these times and they will phone back)
Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis.
Advocacy, Counselling
Victim Support
Phone: 0808 1689 111
The national charity for victims and witnesses of crime in England and Wales. Victim Supportline: 0808 1689 111. Ring the helpline, email (supportline@victimsupport.org.uk) or visit the website to find out your near centre.
Counselling
Youth Access
1-2 Taylors Yard, 67 Alderbrook Road, London
SW12 8AD
Phone: 020 8772 9900
The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website.
Mental health, Advocacy, Counselling, Outreach worker links
Breathing Space Scotland
Scotland
Phone: 0800 83 85 87
Friday-Sunday: 6pm-6am
Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7).
Mental health, Advocacy, Counselling
Crossreach (Rankeillor Initiative)
205 Cowgate, Edinburgh
EH1 1JH
Phone: 0131 225 4901
Monday-Friday: 9am-5pm (phone only for referrals)
For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.
Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
Phone: 0141 959 5069
Saturday & Sunday: 9am-5pm
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free
Drinkline
Phone: 0300 123 1110
Saturday & Sunday: 11am-4pm
Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. Advice on services to help you cut down your drinking.
Alcohol workers, Counselling, Outreach worker links
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
Phone: 0131 229 1797
Friday: 6pm-9pm (under 18s)
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info
Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
Phone: 0141 221 2630
Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy
Glasgow Council on Alcohol
14 North Claremont St, Glasgow
G3 7LE
Phone: 0141 353 1800
Friday: 9am-5pm
Saturday: 9am-1pm
GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours. Freephone helpline: 0808 802 9000
Alcohol workers, Counselling, Outreach worker links, Step-free
Glasgow Women's Aid
4th Floor, 30 Bell Street, Glasgow
G1 1LG
Phone: 0141 553 2022
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7). Help and advice available.
Counselling
Lodging House Mission
35 East Campbell St, Glasgow
G1 5DT
Phone: 0141 552 0285
Monday-Thursday: 12pm-2pm (Free lunch)
Friday: 12pm-1:30pm (Free Lunch)
We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group.
Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders
Rape Crisis Scotland
46 Bath Street, Glasgow
G2 1HG
Phone: 0141 331 4180 (gen enquiries)
Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.
Counselling, Outreach worker links, Sexual health
Right There (formerly YPeople)
15 Dava Street, Govan, Glasgow
G51 2JA
Phone: 0141 565 1200
Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.
Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice