Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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WE ARE WITH YOU (National)

National

Monday-Friday: 9am-9pm (online chat)
Saturday & Sunday: 10am-4pm (online chat)

We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123 (jo@samaritans.org)

Mental health, Medical/health, Counselling, Advocacy, Alcohol workers, Drugs workers

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Barnardo's (Safer Choices)

3rd Floor Rear, 91 Mitchell Street, Glasgow

G1 3LN

Phone: 0800 085 2704

Monday-Friday: 9am-5pm

Mon - Fri 9am-5pm Confidential crisis service for people under 18. Phone the helpline or email SaferChoices@barnardos.org.uk

Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation.

Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Food (free), Outreach workers

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Crossreach (Simpson Hse)

52 Queen Street, Edinburgh

EH2 3NS

Phone: 0131 225 6028

Wednesday: 2:45pm-4:30pm (SMART recovery group)
Thursday: 10:15am-12pm (A Life Worth Living group)

Counselling for people affected by their own or another's drug use. Recovery support groups, recovery one-to-one appointments, and work with children and young people affected by parental substance use. Phone in to self-refer to services, or drop in on Wed/Thu to register. For counselling & recovery enquiries, email counselling@simpson-house.org or call 0131 225 6028.

Counselling, Drugs workers, Step-free

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Ring or visit. Referral via Edinburgh City Council: 0131 529 7355 or 0131 529 7829

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Drugs workers

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday: 6pm-10pm (13–21 year olds)
Friday: 6pm-9pm (under 18s)

Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2354

Monday-Friday: 10am-5pm

Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.

Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.

Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Homeless Families Health Care Team

55 Hunter Street, Glasgow

G4 0UP

Phone: 0141 553 2826

Monday-Friday: 9am-5pm

GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach worker links, Outreach workers

Know The Score

Scotland

Phone: 0800 587 5879

Monday-Sunday: 8am-11pm (helpline)

Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.

Drugs workers

N.E. Recovery Community

The Nazarene Church, 12-14 Burgher Street, Parkhead, Glasgow

G31 4TB

Phone: 0141 554 5235

Wednesday: 12pm-4:30pm

Six venues across Glasgow North East Offers individuals recovering from addiction and their family a safe and friendly environment to meet. Various groups and complimentary therapies such as Recovery Meetings, CA meetings and Acu-Detox.

Food, Alcohol workers, Drugs workers, Leisure facilities, Art classes

Number 20 (Four Square)

Call for address.

Edinburgh

Phone: 0131 221 2293

Monday-Sunday: 12am-12am (staffed 24/7)

Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council 0800 032 5968.

Mental health, Counselling, Drugs workers, Outreach workers, Education/training

Penumbra

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 221 9607

Monday-Friday: 9am-5pm

Offers a wide range of mental health support. 01224 642 854 (Aberdeen) 0131 221 9607 (Edinburgh) 0141 229 2580 (Glasgow)

Mental health, Alcohol workers, Counselling, Drugs workers, Tenancy support

Phoenix Futures Scotland

Phone: 0141 336 4272

Organisation helping people recover from alcohol and drugs. 'Recovery through Nature' connects service users with nature to work on conservation projects in settings across Scotland. Info: john.deeney@phoenix-futures.org.uk 'Building Futures N Lanarkshire' (self- or agency-referral - lanarkshire.communities@phoenix-futures.org.uk) and 'Scottish Residential Service' (scottish.residential@phoenix-futures.org.uk) provide peer support, group work, counselling, and leisure activities.

Counselling, Alcohol workers, Drugs workers, Education/training, Leisure facilities

Quarriers ('What If' Project for Men)

Phone: 0141 638 5170

Monday-Sunday: 12am-12am (24hour support)

Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc).

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers ('What If' Project for Women)

Phone: 0141 946 1116

Monday-Sunday: 12am-12am (24hour support)

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Quarriers (Project/Stopover)

189 Pollockshaws Road, Glasgow

G41 1PS

Phone: 0141 420 3121

Monday-Sunday: 12am-12am (24 hours support)

For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues.

Education/training, Drugs workers, Benefits advice, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health

Randolph Crescent Hostel

2 Randolph Crescent, Edinburgh

EH3 7TH

Phone: 0131 220 1607

Monday-Sunday: 9am-9am

Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.

Accommodation/housing advice, Drugs workers, Alcohol workers

Recovery Empowers North East Women (RENEW)

Calton Heritage & Learning Centre, 423 Londen Road, Glasgow

G40 1AG

Phone: 0141 550 9573

Friday: 12pm-2pm

Women-only recovery service. Recovery session, Zumba, massage, arts & crafts or beauty therapy, soup/sandwiches, hot drinks.

Food, Art classes, Alcohol workers, Drugs workers

Safe Consumption Glasgow

We provide a clean and safe environment for people to inject drugs, and exchange needles. Staffed by volunteers trained in overdose prevention and interventions. Naxalone available for overdoses.

Drugs workers, Medical/health

Second Chance Project Scotland

Ashfield House, 402 Sauchiehall St, Glasgow

G2 3JD

Phone: 0141 336 7272

Monday-Friday: 9am-5pm

Three-stage day treatment programme for people with drug and/or alcohol problems. Training, counselling and self-help. Lots of support to develop alternatives to misuse and prevent relapse. Self-referral.

Education/training, Drugs workers, Alcohol workers, Counselling

Simon Community Scotland

472 Ballater Street, Glasgow

G5 0QW

Phone: 0141 418 6984

Saturday-Sunday: 11am-11pm (street outreach)

472 Ballater Street, Glasgow (Head Office): 0141 418 6984 389 Argyle St, Glasgow (Access Hub): 0141 552 4164 Phone lines open 24/7. Acccommodation and support services around Scotland, including the Rough Sleepers & Vulnerable People service. For more information call numbers above. See NIGHTSTOP (DEPAUL), STREETWORK and ACCESS HUB for information about those services. A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers