Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services"
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
Phone: 03333 202 384
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
Advocacy, Counselling, Education/training, Benefits advice, Accommodation/housing advice, Tenancy support
Homeless Link
Gateway House, Milverton Street
SE11 4AP
Phone: 020 7960 3010
National membership charity for organisations working directly with homeless people in England.
Accommodation/housing advice
Iraqi Community Association
Unit 1 Cavell House, 233 Wood Lane
W12 0HL
Phone: 0207 023 2650
Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.
Accommodation/housing advice, Benefits advice, Medical/health, Legal advice, Leisure facilities
Kingston University Community Legal Advice Clinic
Room 59, Kenry House, Kingston Law School, Kingston Hill, Kingston Upon Thames
KT2 7LB
Phone: 07708 312992
Written advice and form-filling. Limited service outside term-time. Appointment only.
Accommodation/housing advice, Legal advice
Kiran - Asian Women's Aid
Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton
E10 7ES
Phone: 020 8558 1986
Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.
Accommodation/housing advice, Advocacy, Benefits advice, Education/training, Legal advice
London Coalition Against Poverty
Angel Alley, 84b Whitechapel High St
E1 7QX
Phone: 07932 241737
A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice
London Irish Centre
50-52 Camden Square
NW1 9XB
Phone: 020 7916 2222
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Counselling, Drugs workers, Education/training, Music/drama
London Street Rescue (Thamesreach)
The Employment Academy, 29 Peckham Road, London
SE5 8UA
Phone: 020 7702 4260
Sunday: 7pm-12am
Rough sleepers hotline for help with getting into accommodation.
Accommodation/housing advice
Mary Ward Legal Centre
10 Great Turnstile
WC1V 7JU
Phone: 020 7831 7079; 020 7269 0292
Monday-Friday: 10am-1pm (housing advice: 020 7831 7079)
Housing advice for people on low income. Free legal advice – call or see website.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
Phone: 020 8891 2105
Covers children, domestic violence, employment, housing, benefits etc.
Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice
Robes Project (Southwark & Lambeth)
SE1 3UJ
Phone: 020 7407 5623
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Food (free)
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
Phone: 020 8952 7062
Saturday: 9am-1pm
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Accommodation/housing advice, Benefits advice, Counselling, Debt advice, Education/training
SHP
245 Gray's Inn Road
WC1X 8QY
Phone: 0204 509 8300
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
SPEAR
89 Heath Road, Twickenham
TW1 4AW
Phone: 0208 288 6506
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support
Spires Centre
8 Tooting Bec Gardens
SW16 1RB
Phone: 020 8696 0943
Tuesday: 10:30am-2pm (drop-in)
Wednesday: 10am-12pm (rough sleepers only)
Thursday: 9am-1pm (rough sleepers only)
Monday & Friday: 10:30am-1:30pm (women's space)
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.
Accommodation/housing advice, Medical/health, Alcohol workers, Drugs workers
St Michael's Church
Camden Road
NW1 9LQ
Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.
Accommodation/housing advice, Debt advice, Legal advice
St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)
Phone: 0207 483 2892
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
Phone: 020 7359 5767 (advice)
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing.
Accommodation/housing advice, Advocacy, Legal advice
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
Phone: 020 7702 4260
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free
The Margins Project
19b Compton Terrace
N1 2UN
Phone: 020 7704 9050
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
Accommodation/housing advice, Bathroom/showers, Debt advice, Food, Legal advice, Counselling
Treasures Foundation
Phone: 07950 585 947
Monday-Sunday: 7am-7am
Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day". Open 24-7 email: mandy@treasuresfoundation.org
Mental health, Accommodation/housing advice, Food
Trinity Homeless Support Cafe (SW17)
Holy Trinity Church, Tooting Bec
SW17 7RH
Phone: Trinity Homeless Support Cafe
Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.
Food, Food (free), Accommodation/housing advice