Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
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- Elderly people
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- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
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- All facilities
- accommodation/housing advice
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- food (free)
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Thames Reach (Camden Spectrum)
Camden Spectrum, 6-8 Greenland Street
NW1 0ND
Phone: 020 7267 4937
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Food (free), Internet access, Medical/health, Outreach worker links, Tenancy support, Leisure facilities
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
Phone: 020 7702 4260
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
Phone: 020 7766 5544
Wednesday: 9am-12:30pm
Saturday: 9am-1pm (invite only)
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free
The Greenhouse
19 Tudor Road
E9 7SN
Phone: 020 8510 4490
Thursday: 10am-1pm (drop-in for homeless E Europeans in Hackney)
Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Debt advice, Drugs workers, Needle exchange, Outreach worker links, Legal advice, Step-free
The Haven
c/o Kingston Churches Action on Homelessness (KCAH), St Peter's Church Hall, London Road, Kingston upon Thames
KT1 1SU
Phone: 020 8255 7400
Monday-Sunday: 6pm-7:30am
Various churches: 18+, mixed, beds for 30 (separate area for women), agency or self-referral (via KCAH's housing advice sessions Mon-Fri 10am-1pm), and dry. Night shelter will not run this winter because of Covid.
Accommodation/housing advice, Advocacy, Food (free)
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free
The Margins Project
19b Compton Terrace
N1 2UN
Phone: 020 7704 9050
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
Accommodation/housing advice, Bathroom/showers, Debt advice, Food, Legal advice, Counselling
The Nehemiah Project
47 Tooting Bec Gardens, Streatham
SW16 1RF
Phone: 020 8773 7417
Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk
Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
Phone: 020 7592 1850
Monday-Friday: 12pm-2pm (lunch)
Monday-Friday: 2pm-6pm (appointments)
Monday-Friday: 4:30pm-6pm (verified rough sleepers)
Saturday & Sunday: 9am-12pm
Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Tenancy support
The Salvation Army (Number 10 Drop-In Centre)
10 Princes Street
W1B 2LH
Phone: 020 7629 5424 (option 4)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)
Please speak to a member of staff to arrange an appointment.
Accommodation/housing advice, Benefits advice, Clothing store, Leisure facilities
The Shelter Project (Hounslow)
c/o Brentford Free Church, Boston Manor Road, Brentford
TW8 8DW
Phone: 07804 654 510
Monday-Sunday: 8pm-7:30am
Age 21+; men only; beds for 14. Medium- to high support needs, asylum seekers, NRPF. Referral via Partnership Hounslow (addictions service), Refugee Action, Street Legal West, Olive Branch Homeless Drop-in Hounslow. Office open 10am-5pm.
Accommodation/housing advice, Food (free), Food
Together in Barnet Winter Shelter
c/o Homeless Action in Barnet, 36b Woodhouse Road
N12 0RG
Phone: 020 8446 8400
08 October to 05 May
Monday-Sunday: 7pm-8:30am (last admission 10pm; lights out 11pm)
18+, mixed, beds for 15; dry. Referral via Homeless Action in Barnet (020 8446 8400; admin@togetherinbarnet.org) and agencies in Barnet. No drugs, alcohol, violence, no dogs.
Accommodation/housing advice, Food (free)
Treasures Foundation
Phone: 07950 585 947
Monday-Sunday: 7am-7am
Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day". Open 24-7 email: mandy@treasuresfoundation.org
Mental health, Accommodation/housing advice, Food
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
Phone: 020 8797 9500
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Education/training, Tenancy support
Trinity Homeless Projects (Uxbridge)
Redford House, Redford Way, Uxbridge
TW3 1YW
Phone: 020 8797 9500
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice
Trinity Homeless Support Cafe (SW17)
Holy Trinity Church, Tooting Bec
SW17 7RH
Phone: Trinity Homeless Support Cafe
Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.
Food, Food (free), Accommodation/housing advice
U-Turn Recovery Project
299 Brockley Road
SE4 2SA
Phone: 020 8694 6125
Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.
Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing advice, Bathroom/showers
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing advice
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
Phone: 020 7266 6200
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
Phone: 020 7247 8280
The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri
Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Food, Internet access, Medical/health, Outreach worker links, Tenancy support
WLM Night Shelter (Westminster)
c/o West London Day Centre, 134-136 Seymour Place
W1H 1NT
Phone: 0793 0258252
Monday-Sunday: 7pm-7:30am
25+; dry; mixed; 15 spaces (separate area for women). Referral from West London Day Centre only.
Accommodation/housing advice, Food (free)
Working Chance
Claremont Building, 24-27 White Lion Street
N1 9PD
If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.
Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Tenancy support
Advicenow
Independent website providing up-to-date info on rights & legal issues.
Accommodation/housing advice, Advocacy, Benefits advice, Legal advice
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing advice, Debt advice, Benefits advice, Legal advice