Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "all services"
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
Phone: 020 7388 5560
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers
Open Cinema (National)
Somerset House, South Wing, Strand
WC2N 1LA
Phone: 020 3287 8373
Community cinemas and filmmaking for homeless and excluded people. At venues across UK, Ireland and Finland. Choose films, make films, meet the experts.
Food (free), Leisure facilities
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
Phone: 07833 123155
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities
Redbridge Assessment Centre
16 York Road, Ilford
IG1 3AD
Phone: 020 8911 7470
Friday & Saturday: 7:30pm-9:15am
Monday-Friday: 9:30am-5pm (office hours)
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Food, Internet access, Luggage storage, Medical/health, Leisure facilities
Romford YMCA
29 Rush Green Road, Romford
RM7 0PH
Phone: 01708 766211 x 281
Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.
Leisure facilities
SanKTus Welfare Project
4 Lady Margaret Road, Kentish Town
NW5 2XT
Phone: 020 7485 9160
Wednesday: 2pm-3:30pm (afternoon tea with sandwiches and refreshments)
Phone or email sanktus.welfare@gmail.com for details of Tai Chi, yoga and craft sessions, welfare advice etc.
Benefits advice, Bathroom/showers, Clothing store, Food (free), Art classes, Leisure facilities
Southwark Day Centre for Asylum Seekers
The Copleston Centre, Copleston Road
SE15 4AN
Phone: 020 7732 0505
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, SE15 6SX)
Thursday: 1pm-5pm (St Mary Newington, Kennington Pk Rd, SE11 4JH)
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.
Mental health, Accommodation/housing advice, Clothing store, Education/training, Food (free), Medical/health, Leisure facilities
Thames Reach (Camden Spectrum)
Camden Spectrum, 6-8 Greenland Street
NW1 0ND
Phone: 020 7267 4937
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Food (free), Internet access, Medical/health, Outreach worker links, Tenancy support, Leisure facilities
The Choir With No Name (London)
St Columba's Church, Pont St
SW1X 0BD
Phone: 07772 230744
Choir for people who have experienced homelessness with upcoming gigs around London and further afield. No prior singing experience or talent required! Women particularly welcome. Turn up at rehearsal, or call 07464 928122/ email ryanburke@lookahead.org.uk if you'd like more info.
Food (free), Music/drama, Leisure facilities
The Harbour
Community Link Team, 245 Coldharbour Lane, Brixton
SW9 8RR
Phone: 0207 095 1980
Tuesday: 9:30am-1pm
One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.
Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Benefits advice
The Queen Victoria Seamen's Rest
121-131 East India Dock Road, Poplar
E14 6DF
Phone: 020 7987 5466
For unemployed, retired and active seafarers (25+), other male ex-services personnel and single homeless men with low support needs. Phone, visit or write. If you would like to make an application for accommodation, download a referral form and send it to the address above or to welfare@qvsr.org.uk
Internet access, Leisure facilities
The Salvation Army (Number 10 Drop-In Centre)
10 Princes Street
W1B 2LH
Phone: 020 7629 5424 (option 4)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)
Please speak to a member of staff to arrange an appointment.
Accommodation/housing advice, Benefits advice, Clothing store, Leisure facilities
The Welcome Project
2 St Mary's Road, Ilford
IG1 1QX
Phone: 020 8514 3283
Wednesday: 9am-1:30pm
Monday: 10am-3pm (appointments only)
Friday: 9am-3pm
Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Referral through Streetlink only.
Education/training, Medical/health, Leisure facilities
Turn a Corner Community Library (Quaker Social Action)
17 Old Ford Road, Bethnal Green
E2 9PJ
Phone: 020 8983 5030
Tuesday: 10:30am-12:30pm The American Church
Community Library
Wednesday: 5:30pm-8:30pm Lincolns Inn field
Community Library
Saturday: 9:30am-12:30pm St Giles in the field
Turn a Corner is a mobile community library for people affected by homelessness in London. We provide books to everyone for free (no need to return) as well as reading glasses. Seasonal handouts of essential items also available.
Music/drama, Leisure facilities, Education/training
U-Turn Recovery Project
299 Brockley Road
SE4 2SA
Phone: 020 8694 6125
Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.
Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing advice, Bathroom/showers
Upper Holloway Baptist Church (Archway Drop-In Centre)
11 Tollington Way
N7 6RG
Phone: 020 7272 2104
Food (light snacks, tea, soup, sandwiches), a change of clothes and somewhere to spend time. Some counselling, advice and information available. Charge of ?1 for food.
Clothing store, Food, Leisure facilities
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
Phone: 020 7928 1677
Saturday: 9am-12pm
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
Mental health, Bathroom/showers, Clothing store, Food, Medical/health, Outreach worker links, Leisure facilities
Nacro
Phone: 020 7840 1212
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.
Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities
Crisis Skylight (Edinburgh)
Crichton House, 4 Crichton Close, Edinburgh
EH8 8DT
Phone: 0131 209 7700
Skylight is currently closed. If you are looking to access Crisis services in Edinburgh, please fill in the form online with your contact details and we will get back to you within 2 working days. Or please call or email edinburgh@crisis.org.uk
Accommodation/housing advice, Art classes, Education/training, Internet access, Music/drama, Leisure facilities
Crossreach (Head Office)
Charis House, 47 Milton Road East, Edinburgh
EH15 2SR
Phone: 01316572000
Care and support for people with addictions or mental health problems.
Mental health, Accommodation/housing advice, Alcohol workers, Barber, Debt advice, Food (free), Food, Medical/health, Sexual health, Leisure facilities
Fresh Start
22-24 Ferry Road Drive, Edinburgh
EH4 4BR
Phone: 0131 476 7741
Friday: 9am-12pm
Helps people who have been homeless get established in their new home with practical and social support. Each year Fresh Start helps thousands of new tenants. Please phone for opening hours.
Advocacy, Leisure facilities, Tenancy support
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
Phone: 0141 221 2630
Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy
Glasgow East Alcohol Awareness Project
51 Trondra Place, Glasgow
G34 9AX
Phone: 0141 773 1222
Counselling, groupwork, peer mentoring, recovery cafes, where you can take part in a wide range of activities, and much more for people recovering from alcohol addiction. Weekly women's group. Phone for information. You can self-refer or get your key worker to refer you.
Alcohol workers, Art classes, Internet access, Leisure facilities, Food
N.E. Recovery Community
The Nazarene Church, 12-14 Burgher Street, Parkhead, Glasgow
G31 4TB
Phone: 0141 554 5235
Six venues across Glasgow North East Offers individuals recovering from addiction and their family a safe and friendly environment to meet. Various groups and complimentary therapies such as Recovery Meetings, CA meetings and Acu-Detox.
Food, Alcohol workers, Drugs workers, Leisure facilities, Art classes
Phoenix Futures Scotland
Phone: 0141 336 4272
Organisation helping people recover from alcohol and drugs. 'Recovery through Nature' connects service users with nature to work on conservation projects in settings across Scotland. Info: john.deeney@phoenix-futures.org.uk 'Building Futures N Lanarkshire' (self- or agency-referral - lanarkshire.communities@phoenix-futures.org.uk) and 'Scottish Residential Service' (scottish.residential@phoenix-futures.org.uk) provide peer support, group work, counselling, and leisure activities.
Counselling, Alcohol workers, Drugs workers, Education/training, Leisure facilities