Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services"
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
Phone: 020 8208 8590
Friday: 10:30am-5pm
Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Debt advice, Education/training, Food, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
Phone: 020 7222 1602 (reception)
Friday: 12:30pm-3:30pm
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
Phone: 0207 474 9812
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
Mental health, Advocacy, Benefits advice, Education/training, Medical/health
Greenlight Medical Van
Hillsong Church London, PO Box 29971, Putney
SW6 2WX
Phone: 020 7384 9200
Thursday: 7:30pm-10pm (outreach with Pilion Trust nr Old Street and Angel stations)
Monday: 7pm-9:30pm (alt weeks The Upper Room, W12 and Streetlytes, W12)
Sunday: 11:30am-4:30pm (nr Tottenham Court Rd station)
Saturday: 9:30am-12:30pm (alt weeks, St Andrew’s, Fulham)
Tuesday: 7pm-10pm (The Passage Hostel, then Buckingham Gate)
Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers.
Advocacy, Medical/health
Iraqi Community Association
Unit 1 Cavell House, 233 Wood Lane
W12 0HL
Phone: 0207 023 2650
Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.
Accommodation/housing advice, Benefits advice, Medical/health, Legal advice, Leisure facilities
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
Positive East
159 Mile End Road, Stepney
E1 4AQ
Phone: 020 7791 2855
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.
Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health
Spires Centre
8 Tooting Bec Gardens
SW16 1RB
Phone: 020 8696 0943
Tuesday: 10:30am-2pm (drop-in)
Wednesday: 10am-12pm (rough sleepers only)
Thursday: 9am-1pm (rough sleepers only)
Monday & Friday: 10:30am-1:30pm (women's space)
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.
Accommodation/housing advice, Medical/health, Alcohol workers, Drugs workers
St Mungo's (was Broadway Day Centre)
13 Market Lane
W12 8EZ
Phone: 020 8735 5810
Wednesday & Friday: 10:30am-12pm (rough sleeper service)
Wednesday: 10am-12pm (optician and once a month Hep C clinic)
Thursday: 10am-12pm (nurse)
Friday: 10am-12pm (acupuncture)
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.
Mental health, Art classes, Clothing store, Education/training, Foot care, Medical/health, Music/drama, Outreach workers
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
Phone: 020 8812 4120
Wednesday: 1pm-7pm
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
Phone: 020 7266 6200
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
Phone: 020 7928 1677
Saturday: 9am-12pm
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
Mental health, Bathroom/showers, Clothing store, Food, Medical/health, Outreach worker links, Leisure facilities
Youth Justice Legal Centre
Unit 2, Crystal Wharf, 36 Graham Street
N1 8GJ
Phone: 0203 174 2279
Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc.
Advocacy, Benefits advice, Education/training, Medical/health, Legal advice
At A Loss
'One stop shop' website for finding specific and local bereavement support. If you are grieving for someone, visit the site.
Medical/health
Dr Kershaw’s Hospice
Turf Lane, Royton, Oldham, Greater Manchester
OL2 6EU
Phone: 0161 624 9984
The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."
Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Food (free), Foot care, Food, Internet access
Marie Curie Support Line
Phone: 0800 090 2309
Saturday: 11am-5pm (support line)
Monday-Friday: 10am-4pm (information and support nurse)
Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation.
Advocacy, Medical/health
My Life, My Choices (St Mungo's)
'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have.
Medical/health, Advocacy, Legal advice
POhWER
Phone: 0300 456 2370
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.
Advocacy, Counselling, Medical/health
Rape Crisis (England & Wales)
Phone: 0808 802 9999
Monday-Sunday: 7pm-9:30pm
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
Advocacy, Counselling, Medical/health, Sexual health, Legal advice
Respond
Phone: 0808 808 0700
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.
Mental health, Advocacy, Counselling, Medical/health
Sexual Health Helpline
Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc.
Counselling, Medical/health, Sexual health
Young Minds
Phone: Text 85258
Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Advice on Coronavirus too.
Advocacy, Mental health, Medical/health
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
Phone: 0131 229 1797
Friday: 6pm-9pm (under 18s)
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info
Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
Phone: 0141 221 2630
Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy