Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "all services"
Kairos Community Trust
235 Valley Road
SW16 2AF
Phone: 020 7277 6264
The Trust provides this abstinence-support hostel, plus three treatment services and a network of supported sober-living move-on houses across six London boroughs for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
Advocacy, Alcohol workers, Benefits advice, Drugs workers
Kiran - Asian Women's Aid
Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton
E10 7ES
Phone: 020 8558 1986
Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.
Accommodation/housing advice, Advocacy, Benefits advice, Education/training, Legal advice
London Coalition Against Poverty
Angel Alley, 84b Whitechapel High St
E1 7QX
Phone: 07932 241737
A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice
Mary Ward Legal Centre
10 Great Turnstile
WC1V 7JU
Phone: 020 7831 7079; 020 7269 0292
Monday-Friday: 10am-1pm (housing advice: 020 7831 7079)
Housing advice for people on low income. Free legal advice – call or see website.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice
Muslim Youth Helpline (MYH)
MYH FREEPOST RLZS-XJGE-JLBH
NW3 6NE
Phone: 0808 808 2008
Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.
Mental health, Advocacy, Counselling
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
Phone: 020 7388 5560
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
OK Rehab
48B Gun Street
E1 6AH
Phone: 0800 326 5559
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers
Advocacy, Counselling, Drugs workers, Alcohol workers
Positive East
159 Mile End Road, Stepney
E1 4AQ
Phone: 020 7791 2855
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.
Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
Phone: 07833 123155
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities
Rape Crisis South London/Rape and Sexual Abuse Support Centre
PO Box 383, Croydon
CR9 2AW
Phone: 0208 683 3311
Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year)
Monday-Sunday: 7pm-9:30pm helpline, 365 days a year)
Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.
Advocacy, Counselling, Outreach workers
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
Phone: 020 7835 1389
Monday-Friday: 11am-1pm Mental health advice on 07928 831372.
Monday, Tuesday, Wednesday, Friday: 12pm-2pm Housing advice
Wednesday: 12pm-2pm NHS nurse available
St. Cuthbert's Centre is a 30-year-old charity that was joined by Refettorio Felix in 2017 through a collaboration with Chef Massimo Bottura’s non-profit organisation Food for Soul, creating the current Refettorio Felix at St. Cuthbert’s Centre.
Food (free), Food, Bathroom/showers, Advocacy, Mental health, Outreach workers, Accommodation/housing advice
Robes Project (Southwark & Lambeth)
SE1 3UJ
Phone: 020 7407 5623
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Food (free)
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
Phone: 0208 780 7800
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Internet access, Legal advice
St Giles' Trust
Georgian House, 64-68 Camberwell Church Street
SE5 8JB
Phone: 0207 708 8000
Supports ex-offenders.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Internet access, Outreach worker links
St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)
Phone: 0207 483 2892
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
Phone: 020 7359 5767 (advice)
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing.
Accommodation/housing advice, Advocacy, Legal advice
Street Souls - Emmaus Greenwich
Coombe House, 226 Elmley Street, Plumstead
SE18 7NN
Phone: 07354 460480
Each Thursday Street Souls offers support to anyone in need. We offer food, clothing and other items, weekly activities, a listening ear and signposting to local organisations.
Clothing store, Food (free), Advocacy, Outreach worker links
Street Souls - Emmaus Greenwich2
Coombe House, 226 Elmley Street, Plumstead
SE18 7NN
1st and 3rd Friday of each month between 7:30 - 9pm at St Stephen's Church, Rochester Row, SW1P 1LE Twice a month Street Souls offers support to anyone in need. We offer food, clothing and other items, a listening ear and signposting to local organisations.
Food, Clothing store, Advocacy, Outreach worker links
Streetlytes
Dalgarno Community Center, 1 Webb Close, London
W10 5QB
Phone: 020 7603 7956
Free hot meal, friendship and donated items. Open-ccess to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing.
Accommodation/housing advice, Advocacy, Alcohol workers, Bedding, Clothing store, Drugs workers, Food (free), Outreach worker links, Outreach workers
Streets2Homes
2a Wych Elm, Harlow, Essex
CM20 1QP
Phone: 01279 430011
Monday-Friday: 9am-5pm (appointments)
Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info.
Accommodation/housing advice, Advocacy, Clothing store, Food, Medical/health, Outreach worker links, Bathroom/showers
Sufra NW London
160 Pitfield Way, Stonebridge, Middlesex
NW10 0PW
Phone: 0203 441 1335
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)
Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.
Advocacy, Benefits advice, Bedding, Clothing store, Education/training, Food (free)
Switchboard LGBT
Phone: 0300 330 0630
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@ switchboard.lgbt or message via the website. Bereavement help available.
Legal advice, Advocacy, Mental health
The Haven
c/o Kingston Churches Action on Homelessness (KCAH), St Peter's Church Hall, London Road, Kingston upon Thames
KT1 1SU
Phone: 020 8255 7400
Monday-Sunday: 6pm-7:30am
Various churches: 18+, mixed, beds for 30 (separate area for women), agency or self-referral (via KCAH's housing advice sessions Mon-Fri 10am-1pm), and dry. Night shelter will not run this winter because of Covid.
Accommodation/housing advice, Advocacy, Food (free)