Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "all services"
Mary Ward Legal Centre
10 Great Turnstile
WC1V 7JU
Phone: 020 7831 7079; 020 7269 0292
Monday-Friday: 10am-1pm (housing advice: 020 7831 7079)
Housing advice for people on low income. Free legal advice – call or see website.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice
National Prisoners’ Families Helpline
15-17 The Broadway, Hatfield, Hertfordshire
AL9 5HZ
Phone: 0808 808 2003
Saturday & Sunday: 10am-3pm
Advice, info & support if a family member is in the criminal justice system in England and Wales.
Legal advice
Notre Dame Refugee Centre
Maison Pierre Chanel, 16 Leicester Square
WC2H 7LE
Phone: 020 7440 2669
Immigration advice for refugees & asylum seekers.
Legal advice
Plumstead Community Law Centre
36 Wellington Street, Woolwich
SE18 6PE
Phone: 020 8854 8848
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)
Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.
Benefits advice, Legal advice
Praed Street Project
c/o Jefferiss Wing, St Mary's Hospital, Praed Street
W2 1NY
Phone: 020 3312 6629
Friday: 9am-4:30pm
Wednesday: 12pm-4pm
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.
Drugs workers, Medical/health, Legal advice
Queen Mary Legal Advice Centre
Legal Advice Centre, School of Law, Mile End Road
E1 4NS
Phone: 020 7882 3931
By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community. Please leave a brief message for a reply within 3 days. Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19.
Legal advice
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
Phone: 020 8891 2105
Covers children, domestic violence, employment, housing, benefits etc.
Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
Phone: 0300 111 1111
Christian charity dedicated to helping people who need help. Works with other local organisations.
Accommodation/housing advice, Barber, Careers advice, Dentist, Education/training, Food (free), Medical/health, Legal advice
Squatters Legal Network
Phone: 0792 576 9858
Emergency advice & legal support for people threatened with arrest or arrested for squatting: 24-hour emergency phone.
Counselling, Legal advice
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
Phone: 0208 780 7800
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Internet access, Legal advice
St Michael's Church
Camden Road
NW1 9LQ
Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.
Accommodation/housing advice, Debt advice, Legal advice
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
Phone: 020 7359 5767 (advice)
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing.
Accommodation/housing advice, Advocacy, Legal advice
Switchboard LGBT
Phone: 0300 330 0630
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@ switchboard.lgbt or message via the website. Bereavement help available.
Legal advice, Advocacy, Mental health
The Greenhouse
19 Tudor Road
E9 7SN
Phone: 020 8510 4490
Thursday: 10am-1pm (drop-in for homeless E Europeans in Hackney)
Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Debt advice, Drugs workers, Needle exchange, Outreach worker links, Legal advice, Step-free
The Margins Project
19b Compton Terrace
N1 2UN
Phone: 020 7704 9050
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
Accommodation/housing advice, Bathroom/showers, Debt advice, Food, Legal advice, Counselling
The Unity Project (TUP)
277a Upper Street, New Unity
N1 2TZ
The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.
Advocacy, Legal advice
University of Greenwich Legal Advice Centre
University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row
SE10 9LS
Phone: 0208 331 9947
TERM-TIME only. Phone or email legaladvicecentre@gre.ac.uk for an appointment and you’ll get a reply within 48 hours. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling. Not disabled accessible – please phone so adjustments can be made.
Benefits advice, Legal advice
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing advice
Youth Justice Legal Centre
Unit 2, Crystal Wharf, 36 Graham Street
N1 8GJ
Phone: 0203 174 2279
Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc.
Advocacy, Benefits advice, Education/training, Medical/health, Legal advice
Zacchaeus 2000 Trust
34 Grosvenor Gardens
SW1W 0DH
Phone: 020 7259 0801 or 020 8964 0961
Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector.
Benefits advice, Debt advice, Tenancy support, Legal advice
Advicenow
Independent website providing up-to-date info on rights & legal issues.
Accommodation/housing advice, Advocacy, Benefits advice, Legal advice
Against Forced Marriages
Phone: 0800 141 2994
Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999.
Counselling, Legal advice
Brook
Phone: 0800 018 5023
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.
Medical/health, Sexual health, Legal advice
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing advice, Debt advice, Benefits advice, Legal advice