Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services"
Squatters Legal Network

Phone: 0792 576 9858

Monday-Sunday: 9am-9am

Emergency advice & legal support for people threatened with arrest or arrested for squatting: 24-hour emergency phone.

Counselling, Legal advice

St Michael's Church

Camden Road

NW1 9LQ

Wednesday: 6:30pm-7:30pm

Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.

Accommodation/housing advice, Debt advice, Legal advice

Stonewall Housing

8 Coppergate House, 10 White’s Row

E1 7NF

Phone: 020 7359 5767 (advice)

Monday-Friday: 10am-1pm (advice line 020 7359 5767)

Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing.

Accommodation/housing advice, Advocacy, Legal advice

The Margins Project

19b Compton Terrace

N1 2UN

Phone: 020 7704 9050

Monday & Wednesday: 11am-2pm

Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.

Accommodation/housing advice, Bathroom/showers, Debt advice, Food, Legal advice, Counselling

The Unity Project (TUP)

277a Upper Street, New Unity

N1 2TZ

The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.

Advocacy, Legal advice

University of Greenwich Legal Advice Centre

University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row

SE10 9LS

Phone: 0208 331 9947

Monday-Thursday: 9am-5pm (phone)

TERM-TIME only. Phone or email legaladvicecentre@gre.ac.uk for an appointment and you’ll get a reply within 48 hours. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling. Not disabled accessible – please phone so adjustments can be made.

Benefits advice, Legal advice

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Phone: 020 7261 1404

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.

Counselling, Legal advice, Tenancy support, Accommodation/housing advice

Youth Justice Legal Centre

Unit 2, Crystal Wharf, 36 Graham Street

N1 8GJ

Phone: 0203 174 2279

Monday-Friday: 9:30am-5:30pm (open door policy)

Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc.

Advocacy, Benefits advice, Education/training, Medical/health, Legal advice

Zacchaeus 2000 Trust

34 Grosvenor Gardens

SW1W 0DH

Phone: 020 7259 0801 or 020 8964 0961

Monday-Friday: 10am-4pm (advice, by appointment)

Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector.

Benefits advice, Debt advice, Tenancy support, Legal advice

Advicenow

Independent website providing up-to-date info on rights & legal issues.

Accommodation/housing advice, Advocacy, Benefits advice, Legal advice

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.

Accommodation/housing advice, Debt advice, Benefits advice, Legal advice

LawWorks

To find your local legal advice clinic, go to the website and type in your postcode, city or town, and search according to the area of law.

Legal advice

MIND

Phone: 0300 123 3393

Monday-Friday: 9am-6pm

Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk Legal support: 0300 466 6463; legal@mind.org.uk Helpline and legal line is open Monday – Friday 9am-6pm

Mental health, Advocacy, Legal advice

My Life, My Choices (St Mungo's)

'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have.

Medical/health, Advocacy, Legal advice

Prisoners' Advice Service (PAS)

PO Box 46199, EC1M 4XA

Phone: 020 7253 3323

Monday-Friday: 9:30am-5:30pm
Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm)

Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.

Advocacy, Legal advice

Rape Crisis (England & Wales)

Phone: 0808 802 9999

Monday-Sunday: 12pm-2:30pm
Monday-Sunday: 7pm-9:30pm

Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.

Advocacy, Counselling, Medical/health, Sexual health, Legal advice

Release (drug & legal helpline)

Phone: 020 7324 2989

Monday-Friday: 11am-1pm (drugs helpline - 0845 4500 215)
Monday-Friday: 2pm-4pm (drugs helpline)

Specialist advice on drugs and drugs law. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday)

Advocacy, Legal advice

The Mix

Phone: 0808 808 4994

Monday-Sunday: 11am-11pm (helpline & webchat)

Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Legal advice

Casus Omissus - The Aberdeen Law Project

Ferryhill Community Centre, Albury Road, Aberdeen

AB11 6TN

Phone: 01224 272 434

Monday-Friday: 10am-5pm
Thursday: 5:30pm-7:30pm

Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.

Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2354

Monday-Friday: 10am-5pm

Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.

Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice

Scottish Child Law Centre

54 East Crosscauseway, Edinburgh

EH8 9HD

Phone: 0131 667 6333 (hotline all ages)

Monday-Friday: 9:30am-4pm (hotline)

Free legal advice service, by telephone, email and text message, on all aspects of Scots law relating to children and young people. All calls answered by fully qualified lawyers. 0800 328 8970 - free call for under 21s (landline); 0300 330 1421 - free call for under 21s (mobile).

Legal advice

Shelter Scotland - Edinburgh Community Hub

Scotiabank House, 6 South Charlotte St, Edinburgh

EH2 4AW

Phone: 0808 800 4444

Monday-Friday: 9am-5pm

Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.

Accommodation/housing advice, Advocacy, Outreach worker links, Tenancy support, Legal advice

Street Legal

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 344 0825

Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh.

Legal advice, Advocacy, Education/training, Accommodation/housing advice

University of Strathclyde Law Clinic

Room 844, Graham Hill Building, 40 George Street, Glasgow

G1 1BA

Phone: 014 1548 5995

Monday-Friday: 9am-5pm
Monday: 6pm-7:30pm (drop-in 3rd wk of month)
Wednesday: 6pm-7:30pm (drop-in 1st wk of month)

Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support.

Advocacy, Benefits advice, Tenancy support, Legal advice