Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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The Greenhouse

19 Tudor Road

E9 7SN

Phone: 020 8510 4490

Monday, Wednesday, Friday: 10am-12:30pm (drop-in)
Thursday: 10am-1pm (drop-in for homeless E Europeans in Hackney)

Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Debt advice, Drugs workers, Needle exchange, Outreach worker links, Legal advice, Step-free

The Harbour

Community Link Team, 245 Coldharbour Lane, Brixton

SW9 8RR

Phone: 0207 095 1980

Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm
Tuesday: 9:30am-1pm

One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.

Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Benefits advice

The Nehemiah Project

47 Tooting Bec Gardens, Streatham

SW16 1RF

Phone: 020 8773 7417

Monday-Friday: 9am-5pm

Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (for rough sleepers)
Monday-Friday: 12pm-2pm (lunch)
Monday-Friday: 2pm-6pm (appointments)
Monday-Friday: 4:30pm-6pm (verified rough sleepers)
Saturday & Sunday: 9am-12pm

Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Tenancy support

The Pilion Trust

60 Lough Rd , 39-41 North Road

N7 8FE

Phone: 020 7700 2498

Monday-Friday: 10am-5pm
Sunday: 2pm-5pm (outreach worker available at Margins, Union Chapel)

Works with people who have been affected by drugs, alcohol and mental health.

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Outreach worker links, Outreach workers

U-Turn Recovery Project

299 Brockley Road

SE4 2SA

Phone: 020 8694 6125

Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.

Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing advice, Bathroom/showers

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

VoiceAbility

Phone: 01223 555800

Monday-Friday: 9am-5pm (offices and helplines)

UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.

Advocacy, Alcohol workers, Drugs workers

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

Whitechapel Mission

212 Whitechapel Road

E1 1BJ

Phone: 020 7247 8280

: 6am-11am The Mission daycentre. Free breakfast 8-10am.

The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Food, Internet access, Medical/health, Outreach worker links, Tenancy support

Forward Trust

Phone: 020 3981 5525

Empowers people to break the cycle of crime and addiction. Services are tailored to individuals' needs, strengths and motivations. Harm reduction, care and assessment, plus motivation, inspiration and support to transform your life.

Alcohol workers, Counselling, Drugs workers

WE ARE WITH YOU (National)

National

Monday-Friday: 9am-9pm (online chat)
Saturday & Sunday: 10am-4pm (online chat)

We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123 (jo@samaritans.org)

Mental health, Medical/health, Counselling, Advocacy, Alcohol workers, Drugs workers

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Barnardo's (Safer Choices)

3rd Floor Rear, 91 Mitchell Street, Glasgow

G1 3LN

Phone: 0800 085 2704

Monday-Friday: 9am-5pm

Mon - Fri 9am-5pm Confidential crisis service for people under 18. Phone the helpline or email SaferChoices@barnardos.org.uk

Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach workers

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation.

Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Food (free), Outreach workers

Bethany Welcome Centre

Haymarket Hub Hotel, 7 Clifton Terrace, Edinburgh

EH12 5DR

Phone: 07919 557 673

Open 24/7 October – May Free accommodation, food and support for people sleeping rough. Just show up or call the number above for support.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Counselling, Food (free), Outreach worker links

Crossreach (Head Office)

Charis House, 47 Milton Road East, Edinburgh

EH15 2SR

Phone: 01316572000

Monday-Friday: 8:45am-4:45pm

Care and support for people with addictions or mental health problems.

Mental health, Accommodation/housing advice, Alcohol workers, Barber, Debt advice, Food (free), Food, Medical/health, Sexual health, Leisure facilities

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free

Drinkline

Phone: 0300 123 1110

Monday-Friday: 9am-8pm
Saturday & Sunday: 11am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. Advice on services to help you cut down your drinking.

Alcohol workers, Counselling, Outreach worker links

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Ring or visit. Referral via Edinburgh City Council: 0131 529 7355 or 0131 529 7829

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Drugs workers

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday: 6pm-10pm (13–21 year olds)
Friday: 6pm-9pm (under 18s)

Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.

Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Friday: 9am-5pm
Saturday: 9am-1pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours. Freephone helpline: 0808 802 9000

Alcohol workers, Counselling, Outreach worker links, Step-free

Glasgow East Alcohol Awareness Project

51 Trondra Place, Glasgow

G34 9AX

Phone: 0141 773 1222

Monday-Friday: 9am-5pm

Counselling, groupwork, peer mentoring, recovery cafes, where you can take part in a wide range of activities, and much more for people recovering from alcohol addiction. Weekly women's group. Phone for information. You can self-refer or get your key worker to refer you.

Alcohol workers, Art classes, Internet access, Leisure facilities, Food