Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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PDSA Pet Hospital (Glasgow east)

Muiryfauld Drive, Tollcross, Glasgow

G31 5RT

Phone: 0800 731 2502

Monday-Friday: 9am-5pm (please check eligibility)

Veterinary surgery for pets. Please use the Freephone number or website to check availability: www.pdsa.org.uk/vet-services/eligibility

Step-free

PDSA Pet Hospital (Glasgow)

1 Shamrock Street, Glasgow

G4 9JZ

Phone: 0800 731 2502

Monday-Friday: 9am-5pm (ring to check eligibility)

Veterinary surgery for pets. Please use the Freephone number or website to check availability: www.pdsa.org.uk/vet-services/eligibility

Step-free

Queen's Park Govanhill Parish Church

170 Queen's Drive, Glasgow

G42 8QZ

Phone: 0141 423 3654

Thursday: 10am-12pm (food bank - 170 Queens Dr)
Saturday: 5pm-6pm (free food - 170 Queens Dr)
Tuesday: 12pm-1pm (hot meal - 170 Queens Dr)

Church where everyone is someone and everyone is valued regardless of past, or present situation, where self-belief is nurtured and where everyone is loved unconditionally. Please call first in morning for details.

Food (free), Food, Step-free

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston

EH54 6QF

Phone: 01506 591 860

Monday-Friday: 9am-5pm (hotline)

Supported accommodation service by referral only. No drop-in service but call for information.

Accommodation/housing advice, Education/training, Step-free, Tenancy support

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh

EH7 5QY

Phone: 0131 475 2399

Monday, Wednesday, Thursday, Friday: 9:30am-4pm
Tuesday: 1pm-4pm

Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234

Advocacy, Outreach worker links, Step-free

Steps to Hope

Edinburgh

Phone: 07949 838666

Monday: 6pm-7pm Monday Munchies - St Columbus, 14 Johnston Terrace, E14 EH1
Tuesday & Friday: 5pm-5:30pm Catering van - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH
Sunday: 5pm-7pm Sunday Supper - St Cuthberts, 5 Lothian Rd, Edinburgh, EH1 2EP
Saturday: 10am-1pm Souper Saturday - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH

Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Phone-line open all time.

Step-free, Food (free), Counselling, Alcohol workers, Outreach workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7am-8pm (drop-in)
Saturday & Sunday: 9am-5pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support

The Big Issue (Edinburgh)

31 Queensferry Street, Edinburgh

EH2 4QS

Phone: 0131 467 4701

Tuesday-Friday: 8am-3:30pm
Monday: 7:30am-3pm

Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.

Step-free

The Big Issue (Glasgow)

43 Bath Street, Glasgow

G2 1HW

Phone: 0141 553 0924

Tuesday-Friday: 8am-3:30pm
Monday: 7:30am-3pm

Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.

Step-free

The Salvation Army (East Adam Street)

1 East Adam Street, Edinburgh

EH8 9TF

Phone: 0131 667 4313

Friday: 12:30pm-12:30pm (fortnightly lunch club)
Wednesday: 7pm-9:15pm (choir & band practice)
Thursday: 10am-1pm (debt & employability drop-in)

Friendly church. Weekly job club and fortnightly lunch club - call for details.

Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Education/training, Food (free), Food, Step-free

Turning Point (Overdose Response)

80 Tradeston Street, Glasgow

G5 8BG

Phone: 0800 652 3757 (9am-5pm)

Monday-Sunday: 12am-12am (open 24 hours)

Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

Turning Point Scotland (Alcohol & Drug recovery)

112 Commerce Street, Tradeston, Glasgow

G5 9NT

Phone: 0141 948 0092

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation)

Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Step-free, Advocacy, Accommodation/housing advice, Foot care

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place, Leith, Edinburgh

EH6 7EZ

Phone: 0800 652 3757

Monday & Friday: 9:15am-4:45pm
Wednesday: 11am-4:45pm
Tuesday & Thursday: 9:15am-7:45pm

Drop in open, but with limited service. Drop in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.

Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free