Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
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Plumstead Community Law Centre
36 Wellington Street, Woolwich
SE18 6PE
Phone: 020 8854 8848
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)
Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.
Benefits advice, Legal advice
Positive East
159 Mile End Road, Stepney
E1 4AQ
Phone: 020 7791 2855
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.
Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
Phone: 07833 123155
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
Phone: 020 8891 2105
Covers children, domestic violence, employment, housing, benefits etc.
Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice
Robes Project (Southwark & Lambeth)
SE1 3UJ
Phone: 020 7407 5623
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Food (free)
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
Phone: 020 8952 7062
Saturday: 9am-1pm
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Accommodation/housing advice, Benefits advice, Counselling, Debt advice, Education/training
SanKTus Welfare Project
4 Lady Margaret Road, Kentish Town
NW5 2XT
Phone: 020 7485 9160
Wednesday: 2pm-3:30pm (afternoon tea with sandwiches and refreshments)
Phone or email sanktus.welfare@gmail.com for details of Tai Chi, yoga and craft sessions, welfare advice etc.
Benefits advice, Bathroom/showers, Clothing store, Food (free), Art classes, Leisure facilities
SHP
245 Gray's Inn Road
WC1X 8QY
Phone: 0204 509 8300
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
SPEAR
89 Heath Road, Twickenham
TW1 4AW
Phone: 0208 288 6506
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support
Spitalfields Crypt Trust (New Hanbury Project)
22a Hanbury Street, Spitalfields
E1 6QR
Phone: 020 7613 5636
Wide range of activities. Contact NHP to find out more.
Art classes, Benefits advice, Counselling, Education/training, Internet access
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
Phone: 0208 780 7800
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Internet access, Legal advice
St Giles' Trust
Georgian House, 64-68 Camberwell Church Street
SE5 8JB
Phone: 0207 708 8000
Supports ex-offenders.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Internet access, Outreach worker links
St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)
Phone: 0207 483 2892
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Sufra NW London
160 Pitfield Way, Stonebridge, Middlesex
NW10 0PW
Phone: 0203 441 1335
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)
Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.
Advocacy, Benefits advice, Bedding, Clothing store, Education/training, Food (free)
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
Phone: 020 7766 5544
Wednesday: 9am-12:30pm
Saturday: 9am-1pm (invite only)
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free
The Greenhouse
19 Tudor Road
E9 7SN
Phone: 020 8510 4490
Thursday: 10am-1pm (drop-in for homeless E Europeans in Hackney)
Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Debt advice, Drugs workers, Needle exchange, Outreach worker links, Legal advice, Step-free
The Harbour
Community Link Team, 245 Coldharbour Lane, Brixton
SW9 8RR
Phone: 0207 095 1980
Tuesday: 9:30am-1pm
One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.
Tenancy support, Outreach worker links, Drugs workers, Alcohol workers, Leisure facilities, Education/training, Internet access, Counselling, Benefits advice
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
Phone: 020 7592 1850
Monday-Friday: 12pm-2pm (lunch)
Monday-Friday: 2pm-6pm (appointments)
Monday-Friday: 4:30pm-6pm (verified rough sleepers)
Saturday & Sunday: 9am-12pm
Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Tenancy support
The Salvation Army (Number 10 Drop-In Centre)
10 Princes Street
W1B 2LH
Phone: 020 7629 5424 (option 4)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)
Please speak to a member of staff to arrange an appointment.
Accommodation/housing advice, Benefits advice, Clothing store, Leisure facilities
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
Phone: 020 8797 9500
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Education/training, Tenancy support
Trinity Homeless Projects (Uxbridge)
Redford House, Redford Way, Uxbridge
TW3 1YW
Phone: 020 8797 9500
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice
University of Greenwich Legal Advice Centre
University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row
SE10 9LS
Phone: 0208 331 9947
TERM-TIME only. Phone or email legaladvicecentre@gre.ac.uk for an appointment and you’ll get a reply within 48 hours. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling. Not disabled accessible – please phone so adjustments can be made.
Benefits advice, Legal advice