Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Ace of Clubs

St Alphonsus Rd, Clapham

SW4 7AS

Phone: 020 7720 2811

Monday-Friday: 12pm-2:15pm Lunch

Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in) Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm Weds: NHS Dentist (appointment only) 11am – 2.30pm Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other Thursday) Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load

Accommodation/housing advice, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Education/training, Food, Medical/health, Outreach worker links

CARIS Islington Churches Cold Weather Shelter

The Annexe, St Mellitus Church, Tollington Park

N4 3AG

Phone: 020 7281 5200

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Internet access, Laundry, Outreach worker links

Carpenters Café

Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford

E15 2JL

Phone: 07932 661 089

Tuesday: 10am-12pm (food, drinks, clothes, books, toiletries, showers)

Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".

Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Food, Step-free

Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex

CO3 3DF

Phone: 01206 549885; 01206 805324

Monday-Saturday: 7:15pm-9am
Sunday: 12:30pm-9am

Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Education/training, Food, Internet access, Laundry, Tenancy support

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Dunloe Centre

St Saviour's Priory, 18 Queensbridge Road

E2 8NS

Phone: 020 7739 9976

Tuesday: 10:30am-12pm

Small, unfunded project run entirely by volunteers. Turns away only people who are violent. On ground floor, but with one step between the street and the lobby.

Bedding, Clothing store, Food (free)

Ealing Churches Winter Night Shelter

Phone: 07930 378263

25 November to 20 March
Monday-Sunday: 7:30pm-8:30am

Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.

Accommodation/housing advice, Benefits advice, Outreach worker links, Food (free), Debt advice, Bedding, Laundry, Bathroom/showers

Enfield and Haringey Homeless Respite, All People All Places

N8 & EN2

December to April
Monday-Sunday: 7:30pm-8am

Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.

Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support

Joel Night Shelter

Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston

KT2 6QL

Phone: 0208 255 7400

01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter)
Tuesday: 8:30am-9:30am (conflict resolution)
Tuesday: 10am-1pm (art group)
Thursday: 10am-2pm ('cook and eat' programme)
Monday-Friday: 10am-1pm (drop-in advice)

Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives.

Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Tenancy support

Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,

W1T 4TD

Phone: 07833 123155

Winter Shelter:
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities

Redbridge Assessment Centre

16 York Road, Ilford

IG1 3AD

Phone: 020 8911 7470

Sunday-Thursday: 7:30am-8:45am
Friday & Saturday: 7:30pm-9:15am
Monday-Friday: 9:30am-5pm (office hours)

Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Food, Internet access, Luggage storage, Medical/health, Leisure facilities

Robes Project (Southwark & Lambeth)

SE1 3UJ

Phone: 020 7407 5623

Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)

Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.

Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Food (free)

Streetlytes

Dalgarno Community Center, 1 Webb Close, London

W10 5QB

Phone: 020 7603 7956

Monday: 6pm-9pm (drop-in, St Stephen’s Church, 1 Coverdale Rd, W12 8JJ)

Free hot meal, friendship and donated items. Open-ccess to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing.

Accommodation/housing advice, Advocacy, Alcohol workers, Bedding, Clothing store, Drugs workers, Food (free), Outreach worker links, Outreach workers

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex

NW10 0PW

Phone: 0203 441 1335

Monday-Sunday: 10am-6pm (office open)
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)

Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.

Advocacy, Benefits advice, Bedding, Clothing store, Education/training, Food (free)

Whitechapel Mission

212 Whitechapel Road

E1 1BJ

Phone: 020 7247 8280

: 6am-11am The Mission daycentre. Free breakfast 8-10am.

The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Food, Internet access, Medical/health, Outreach worker links, Tenancy support

Dr Kershaw’s Hospice

Turf Lane, Royton, Oldham, Greater Manchester

OL2 6EU

Phone: 0161 624 9984

Monday-Sunday: 9am-9am

The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."

Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Food (free), Foot care, Food, Internet access

Bethany Welcome Centre

Haymarket Hub Hotel, 7 Clifton Terrace, Edinburgh

EH12 5DR

Phone: 07919 557 673

Open 24/7 October – May Free accommodation, food and support for people sleeping rough. Just show up or call the number above for support.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Counselling, Food (free), Outreach worker links

Castlecliff (City of Edinburgh Council)

25 Johnston Terrace, Edinburgh

EH1 2NH

Phone: 0131 225 1643

Monday-Sunday: 9am-9am

Emergency direct-access hostel for single people or couples, who are homeless and over 16. Some provision for pets. It aims to help residents find more sustainable long-term accommodation.

Accommodation/housing advice, Bathroom/showers, Bedding, Clothing store, Tenancy support

Niddry St Wellbeing Centre (Salvation Army)

25 Niddry Street, Edinburgh

EH1 1LG

Phone: 0131 523 1060

Monday-Friday: 10am-11:15am
Monday-Friday: 11:30am-12:45pm

Cafe space, various activities, shower facilities, one-to-one support, psychosocial group, crisis intervention. Café: Mon-Fri: 10am-11:15, 11:30-12:45 – usually open all day – limited numbers due to Covid Mon – Women’s group 1:15 Tues – Men’s group 1:15 Wed – Café clinic, access to GP 2pm Thurs – Psychosocial group 1:15 Fri – Arty Farty Fridays 1:15 Access to 1-to-1 support 10am-12:45 Needle exchange – all day access Mon-Fri

Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Laundry, Medical/health

The Marie Trust

32 Midland Street, Glasgow

G1 4PR

Phone: 0141 221 0169 (option 2)

Monday-Friday: 7:30pm-11pm (food collection)

Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights.

Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow

G1 5DT

Phone: 0141 552 4301

Monday-Sunday: 9am-9pm (staff on duty 24/7)

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Debt advice, Dentist, Education/training, Leisure facilities, Medical/health, Outreach worker links, Tenancy support