Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
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- Homeless Persons Unit
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- food (free)
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you are viewing "Young people"
Muslim Youth Helpline (MYH)
MYH FREEPOST RLZS-XJGE-JLBH
NW3 6NE
Phone: 0808 808 2008
Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.
Mental health, Advocacy, Counselling
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
Phone: 020 7388 5560
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers
Off Centre
Unit 7: The Textile Building, 29a – 31a Chatham Place
E9 6FJ
Phone: 020 8986 4016
Monday, Tuesday, Thursday: 10am-8pm (counselling, advice & psychocial services; LGBTQ group on Thurs)
Counselling, therapy, advocacy, advice and psychosocial service for young people aged 11-25 who live, work or study in Hackney. Services are free, confidential and aimed at helping Hackney's young people to have greater control over emotional and practical issues including sexuality; bereavement; violence; depression; accommodation; college; stress; abuse; family breakdown; self-harm; anger; neglect; identity and more.
Counselling
OK Rehab
48B Gun Street
E1 6AH
Phone: 0800 326 5559
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers
Advocacy, Counselling, Drugs workers, Alcohol workers
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange
Rape Crisis South London/Rape and Sexual Abuse Support Centre
PO Box 383, Croydon
CR9 2AW
Phone: 0208 683 3311
Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year)
Monday-Sunday: 7pm-9:30pm helpline, 365 days a year)
Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.
Advocacy, Counselling, Outreach workers
Remar Association UK
847 High Road, Leytonstone
E11 1HH
Phone: 020 8539 0452
Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. 24-hour helpline: 0791 758 5056
Alcohol workers, Drugs workers, Food (free)
Romford YMCA
29 Rush Green Road, Romford
RM7 0PH
Phone: 01708 766211 x 281
Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.
Leisure facilities
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
Phone: 020 8952 7062
Saturday: 9am-1pm
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Accommodation/housing advice, Benefits advice, Counselling, Debt advice, Education/training
Simon Community
129 Malden Road, Kentish Town
NW5 4HS
Phone: 074 230 6000
Thursday: 8:30pm-1:30am (soup run: Duke's Rd/Euston; Temple; under W'loo Br, behind NT)
Sunday: 1:30pm-3:30pm (street cafe: St Giles, nr Centrepoint)
Winter shelter:
01 January to 31 March
Monday-Sunday: 7pm-8am
01 January to 31 March
Monday, Wednesday, Friday: 9:30pm-11:30pm (street work)
Outreach support out on the streets, taking food and support to their homeless guests in central London. Mobile outreach to Covent Garden and the Strand on Tues, Weds and Thursday evenings and they can be found at the Edith Cavell statue outside St Martin in the fields at 9.30pm. Hot drinks, food, sleeping bags, toiletries and clothes available on request.
Food (free), Clothing store, Outreach workers
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
Phone: 0208 780 7800
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Internet access, Legal advice
St Luke's Service - Barking & Dagenham (CGL)
St Lukes, Dagenham Road
RM10 7UP
Phone: 020 8507 8668 / 020 8594 8504
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone, or refer yourself at stlukes@cgl.org.uk.
Counselling, Drugs workers, Medical/health
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
Phone: 020 7359 5767 (advice)
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing.
Accommodation/housing advice, Advocacy, Legal advice
Subwize Young People's Drug and Alcohol Service
The Vibe, 195-211 Becontree Avenue, Dagenham
RM8 2UT
Phone: 0300 303 4613
Confidential service for people under 21 with drug and alcohol issues. psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone and find out how they can help you.
Counselling, Alcohol workers, Drugs workers
Sufra NW London
160 Pitfield Way, Stonebridge, Middlesex
NW10 0PW
Phone: 0203 441 1335
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)
Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.
Advocacy, Benefits advice, Bedding, Clothing store, Education/training, Food (free)
The Soup Kitchen at the American International Church
79a Tottenham Court Rd, (Entrance in Whitfield Street)
W1T 4TD
Phone: 020 7580 2791
Thursday-Saturday: 11:30am-12:30pm Hot food, lunch
The soup kitchen provides free hot meals, clothes and toiletries. This service is closed in August. Providing: Hot food - Lunch. Clothing - On Mondays. Toiletries. Mental health support Check website from early December for Christmas arrangements.
Clothing store, Food (free), Mental health
The Vision Organisation UK
St Silas Community Hall, Penton Street
N1 9UL
Phone: 07405200064
Thursday: 7pm-9pm (drop-in: 3-course meal, clothes, books)
Barber, Careers advice, Clothing store, Food (free)
The Youth Hub
Postal address only: 7, 35-37 Ludgate Hill
EC4M 7JN
Phone: 0203 283 8616
Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616.
Careers advice, Education/training
Turn a Corner Community Library (Quaker Social Action)
17 Old Ford Road, Bethnal Green
E2 9PJ
Phone: 020 8983 5030
Tuesday: 10:30am-12:30pm The American Church
Community Library
Wednesday: 5:30pm-8:30pm Lincolns Inn field
Community Library
Saturday: 9:30am-12:30pm St Giles in the field
Turn a Corner is a mobile community library for people affected by homelessness in London. We provide books to everyone for free (no need to return) as well as reading glasses. Seasonal handouts of essential items also available.
Music/drama, Leisure facilities, Education/training
VoiceAbility
Phone: 01223 555800
UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.
Advocacy, Alcohol workers, Drugs workers
Working Chance
Claremont Building, 24-27 White Lion Street
N1 9PD
If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.
Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Tenancy support
YMCA Walthamstow
642 Forest Road
E17 3EF
Phone: 020 8509 4600
Monday-Sunday: 8:30am-8pm (support service)
Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).
Youth Justice Legal Centre
Unit 2, Crystal Wharf, 36 Graham Street
N1 8GJ
Phone: 0203 174 2279
Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc.
Advocacy, Benefits advice, Education/training, Medical/health, Legal advice
Brook
Phone: 0800 018 5023
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.
Medical/health, Sexual health, Legal advice
Childline
Phone: 0800 11 11
Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free.
Mental health, Advocacy, Counselling