Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services"
LGBT Youth Scotland
See website for branches
Advice for LGBT youth in Scotland. Online chat and one-to-one support.
Counselling, Sexual health
PopLaw Legal Advice Clinic
The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road
E14 6BT
Phone: 020 7364 4332
Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.
Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Legal advice
722 Young People Service
722 Leytonstone High Road, Leytonstone
E11 3AJ
Phone: 020 3404 1098
For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.
Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links
Adfam
2nd Fl, 120 Cromer Street
WC1H 8BS
Phone: 020 3817 9410 (not a helpline)
National charity working to improve life for families affected by drugs and alcohol. Useful resources, including a map of local support groups, on the website.
Advisory Service for Squatters
84b Whitechapel High St
E1 7QX
Phone: 020 3216 0099
Legal and practical advice to squatters and other homeless people. Please ring 020 3216 0099 or email advice@squatter.org.uk first.
Accommodation/housing advice
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
Phone: 020 7278 4224
Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.
Mental health, Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
Phone: 020 8208 8590
Friday: 10:30am-5pm
Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Debt advice, Education/training, Food, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
Phone: 0208 889 1119
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Step-free
Aziziye Mosque
117-119 Stoke Newington Road
N16 8BU
Phone: 020 7254 0046
Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.
Accommodation/housing advice, Advocacy, Benefits advice, Counselling
Barka UK (Reconnections Project)
Phone: 07440 429 760
Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.
Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Outreach worker links, Legal advice
Baron's Court Project
69 Talgarth Road
W14 9DD
Phone: 020 7603 5232
Friday: 12pm-2pm (women's group)
Friday: 2:30pm-5:30pm (Green Palm Club for isolated black and minority ethnic people)
Thursday: 2pm-5pm (life skills)
Tuesday & Thursday: 11am-1:30pm (advocacy)
Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu).
Advocacy, Internet access, Leisure facilities
Be Enriched
URC Rookstone Road
SW17 9NQ
Phone: 07397288160
Tuesday: 7pm-9pm London Cooking Project, 1 Ethelburga St, SW11 4AG
Friday: 12:30pm-2:30pm URC, Rookstone Rd, SW17 9NQ
Connecting people through community activities and cultivating respect over a bite. Free or pay-as-you-can community meals three days a week in S London. Volunteering or training opportunities through cooking lessons.
Food (free), Food
Bench Outreach
14 New King Street, Deptford
SE8 3HS
Phone: 020 8694 7740
SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.
Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support
Bethnal Green Legal Advice Clinic
University House, 104 Roman Road
E2 0RN
Phone: 020 8980 4205
Tuesday & Wednesday: 5:30pm-7pm (drop-in)
Thursday: 6:30pm-8pm (drop-in)
Please arrive early. Covers employment and debt. More information from the website.
Benefits advice, Debt advice, Legal advice
Blackfriars Settlement Clinic
1 Rushworth Street
SE1 0RB
Phone: 020 7928 9521
Housing and debt, initial & written advice for Southwark residents.
Accommodation/housing advice, Debt advice, Legal advice
Bringing Unity Back Into the Community (BUBIC)
1st Fl, 9 Bruce Grove, Tottenham
N17 6RA
Phone: 020 8808 6550
Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details.
Outreach worker links, Drugs workers, Food, Advocacy
Brixton Advice Centre
167 Railton Road
SE24 OLU
Phone: 020 7733 7554
Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice
C4WS Homeless Project Night Shelter
Various churches in Camden
Phone: 020 7278 6267
Monday-Sunday: 7:30pm-8:45am
Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.
Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Outreach worker links, Leisure facilities
Camden C.A.B. Service Legal Advice
141a Robert Street
NW1 3QT
Phone: 0300 330 1157
Covers immigration, nationality & employment
Legal advice
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
Phone: 020 7222 1602 (reception)
Friday: 12:30pm-3:30pm
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support
CARIS Islington Churches Cold Weather Shelter
The Annexe, St Mellitus Church, Tollington Park
N4 3AG
Phone: 020 7281 5200
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.
Advocacy, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Internet access, Laundry, Outreach worker links
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
Phone: 0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free
Caveat Solicitors
1st Fl, 11-13 Uxbridge Road, Barking
W12 8LH
Phone: 020 3249 1975
Free legal advice on housing, homelessness, immigration etc. Contact them or email on helpline@caveatsolicitors.com Free helpline is 020 3249 1975
Legal advice
CAYSH
Croydon Turnaround Centre, 2 Whitgift Street, Croydon
CR0 1FL
Phone: 0208 683 0227
Monday-Friday: 9:30am-4:45pm (22+, Taberner House)
Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House.
Accommodation/housing advice, Advocacy, Counselling
Centre 70 Pro Bono Clinic
46 Knights Hill, West Norwood
SE27 0JD
Phone: 020 8670 0070
Monday, Tuesday, Thursday, Friday: 10am-4pm (advice drop-in - closed 1-2pm. Phone 020 8670 0070 to arrange to see an advisor)
Wednesday: 2pm-4pm (advice drop-in. Phone 020 8670 0070 to arrange to see an advisor)
Initial legal advice, written advice and form-filling covering the areas of debt, employment, housing etc. The Centre also provides low-cost counselling and a range of other services.
Accommodation/housing advice, Debt advice, Counselling