Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
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- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
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- All facilities
- accommodation/housing advice
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- benefits advice
- careers advice
- clothing store
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- dentist
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- ex-offenders
- food
- food (free)
- foot care
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you are viewing "Homeless Persons Unit"
City of London Homeless Persons Unit
Barbican Estate Office, 3 Lauderdale Place, Barbican
EC2Y 8BT
Phone: 020 7332 1804; 020 7332 3791
Outside the Unit's office hours, phone 020 7606 3030.
Accommodation/housing advice
City of Westminster Housing Options Service
101 Orchardson Street
NW8 8EA
Phone: 020 7641 1000
Phone or mail hoscustomerservices@wcchos.org.uk to make an appointment if possible. Outside office hours, phone 020 7286 7412.
Accommodation/housing advice
London Borough of Barnet (Barnet Homes)
Housing Advice Team, Barnet House, 1255 High Road, Whetstone
N20 0EJ
Phone: 0208 359 4797
If you are homeless or at risk of becoming homeless, you should contact Barnet Homes (https://thebarnetgroup.org/). Freephone and emergency call service: 0800 3895225 (24/7). Type Talk: 18001 0800 3895225.
Accommodation/housing advice
London Borough of Bexley
Civic Offices, 2 Watling Street, Bexleyheath, Kent
DA6 7AT
Phone: 020 3045 3400
Emergency out-of-hours service: 020 8303 7171. You can also email housingoptionsservice@bexley.gov.uk
Accommodation/housing advice
London Borough of Brent
Brent Civic Centre, Engineers Way, Wembley
HA9 0FJ
Phone: 020 8937 2000
Outside office hours, call 020 8937 1234. You can also email housing.options@brent.gov.uk
Accommodation/housing advice
London Borough of Bromley
Civic Centre, Stockwell Close, Bromley
BR1 3UH
Phone: 020 8461 7721
Outside normal hours, contact the emergency homelessness service: 0300 303 8671. You can also email housing.options@bromley.gov.uk
Accommodation/housing advice
London Borough of Camden
5 Pancras Square
N1C 4AG
Phone: 020 7974 4444
Outside office hours, phone 020 7974 4444. If you’re under 18, call Children’s Services.
Accommodation/housing advice
London Borough of Croydon
Bernard Weatherill House, 8 Mint Walk, Croydon, Greater London
CR0 1EA
Phone: 020 8726 6000
Please complete the council's self-help tool before going to see them. If you are fleeing domestic abuse, sexual violence, stalking or harassment, please ring the Family Justice Centre on 020 8688 0100 immediately.
Accommodation/housing advice
London Borough of Ealing
First Floor, Perceval House, Ealing
W5 2HL
Phone: 0208 8825 8888
Outside the Unit's office hours, phone 020 8825 5000. Within office hours, drop in or phone (020 8825 8888 or 020 8825 8881) for appointment. Yiu can also email housadv@ealing.gov.uk
Accommodation/housing advice
London borough of Enfield
John Wilkes House, 79 High Street, Ponders End, Enfield
EN1 3XN
Phone: 020 8379 1000 (option 4 then 3)
Outside office hours, phone 020 8379 1000.
Accommodation/housing advice
London Borough of Greenwich
The Woolwich Centre, 35 Wellington Street, Woolwich
SE18 6HQ
Phone: 020 8921 2863
Outside the Unit's office hours, phone 020 8854 8888.
Accommodation/housing advice
London Borough of Hackney
Hackney Service Centre, 72 Wilton Way
E8 1DY
Phone: 020 8356 2929
Drop in or phone the office. Outside office hours, phone 020 8356 2300.
Accommodation/housing advice
London Borough of Hammersmith & Fulham
77 Glenthorne Road, Hammersmith
W6 0LJ
Phone: 020 8753 4198 (option 1, then 1)
Visit, phone or email housingadvice@lbhf.gov.uk, Between 6pm and 9am Monday to Friday and all weekend, please call the emergency night and weekend housing service on 020 8741 2937.
Accommodation/housing advice
London Borough of Haringey
Wood Green Customer Service Centre, 48 Station Road, Wood Green
N22 7TY
Phone: 020 8489 1000
Outside office hours, phone 020 8489 0000.
Accommodation/housing advice
London Borough of Harrow
PO Box 65, Civic 1, Station Road, Harrow
HA1 2XG
Phone: 0208 424 1093
Outside office hours, phone 020 8863 5611. Phone or email homeless.homeless@harrow.gov.uk
Accommodation/housing advice
London Borough of Havering
48 Farnham Road, Harold Hill, Romford
RM3 9DX
Phone: 01708 432824
Outside office hours, phone 01708 433999. Text phone: 01708 433175
Accommodation/housing advice
London Borough of Hillingdon
2N/01 Civic Centre, High Street, Uxbridge
UB8 1UW
Phone: 01895 556666
Outside the Unit's office hours, phone 01895 250697.
Accommodation/housing advice
London Borough of Hounslow
Hounslow House, 7 Bath Road, Hounslow
TW3 3EB
Phone: 020 8583 3942
Outside office hours, phone 020 8583 2222. You can also email MyIndependence@hounslow.gov.uk
Accommodation/housing advice
London Borough of Islington
38 Devonia Road, Islington
N1 8UY
Phone: 020 7527 2000
Wednesday: 12pm-4pm
Outside the Centre's office hours, phone 020 7226 0992. You can also email email advice.housing@islington.gov.uk.
Accommodation/housing advice
London Borough of Kensington & Chelsea
The Town Hall, Hornton Street
W8 7RX
Phone: 020 7361 3982/3
Wednesday: 12pm-5pm
Out of hours emergency number: 020 7373 6099 or 020 7361 3484.
Accommodation/housing advice
London Borough of Kingston upon Thames
Guildhall 2, High Street, Kingston upon Thames
KT1 1EU
Phone: 020 8547 5003
Friday: 8:45am-4:45pm
Outside office hours, phone 020 8770 5000.
Accommodation/housing advice
London Borough of Lambeth
Phone: 020 7926 4200
Outside office hours, phone 020 7926 1000.
Accommodation/housing advice
London Borough of Lewisham
1a Eros House, Brownhill Road, Catford
SE6 2EG
Phone: 020 8314 7007
Wednesday: 12:30pm-3:30pm
Outside office hours, phone 020 8314 7007. You can also email HousingOptionsEnquiry@lewisham.gov.uk
London Borough of Newham
Phone: 020 8430 2000
Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412.
Accommodation/housing advice, Tenancy support
London Borough of Redbridge
17-23 Clements Road, Ilford
IG1 1AG
Phone: 020 8708 4002
Monday-Friday: 9am-1pm (personal visits)
Monday-Friday: 9am-4:45pm (phone calls)
Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.
Accommodation/housing advice, Tenancy support