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In the last issue of the Pavement, the Glasgow News Group wrote about their trauma from being moved on to Universal Credit. This is the Department of Work and Pension’s advice for people who are homeless. It’s written by Will Quince MP, the Minister for Family Support, Housing & Child Maintenance at the DWP
Whether you’re sleeping on the streets, sofa surfing, or living in temporary accommodation, support is in place in jobcentres across the UK to help you claim benefits and get advice on a whole range of issues.
Navigating a complex benefits system can sometimes feel overwhelming. I want people to feel reassured that Universal Credit has been designed to simplify the system, by rolling up six benefits into one payment.
Our jobcentre staff don’t have targets to meet – their focus is to support each individual in a way that works best for them. All work coaches receive training to support a range of people claiming Universal Credit, and to address other issues they might be facing.
Universal Credit is now available in every jobcentre, and here are some handy tips to help with your claim:
- Universal Credit replaces the old benefit system and is for people who are on low income or are out of work. How much you’ll get depends on your circumstances. For example, if you’ve got children or a health condition.
- You don’t need a permanent address to access Universal Credit. To make a claim, you can use: your hostel address, the address of a family member or trusted friend, or the jobcentre address.
- Computers are free to use in all our jobcentres, and staff can help you set up an email address when making a Universal Credit claim. You can save your application and come back to it later, so you don’t have to complete it all in one day.
- You can bring a friend or helper along to any of your jobcentre appointments if you want extra support.
- You don’t need formal ID to make a claim – we can check your identity in other ways. You can find out more about this by talking to jobcentre staff.
- We can help you set up a bank account so you can receive payments, or they can be made by other methods if needed.
– DWP says: People don’t need a bank account to receive benefits. There are other methods of us paying people such as into a Post Office Card Account, or payments can be made into someone else’s bank account. Payments can also be made using the HM Government Payment Exception Service. We will assess someone’s situation when they come into the jobcentre. Work coaches can also help people through the process of setting up a bank account, including applying for ID.
– Pavement tip: if you are happy on line you could try getting a Monzo account (ID is a selfie and scan of a passport or driving licence). https://monzo.com - Finding a home is prioritised over finding work, and jobcentres can pause any requirements to look for work while you find housing. This sort of help is also available if you are at risk of homelessness. If you need more housing support, we can also refer you to a Local Housing Authority.
- If you need extra support with managing a single payment, we can help with budgeting, and set up different ways of paying your Universal Credit (including bimonthly or straight to your landlord).
- Visit your local jobcentre or https://www.gov.uk/government/publications/universal-credit-and-homeless-people to find out more. Follow twitter @DWP to keep up-to-date with the latest news.
December 2024 – January 2025 : Solidarity
CONTENTS
BACK ISSUES
- Issue 153 : December 2024 – January 2025 : Solidarity
- Issue 152 : October – November 2024 : Change
- Issue 151 : August – September 2024 : Being Heard
- Issue 150 : June – July 2024 : Reflections
- Issue 149 : April – May 2024 : Compassion
- Issue 148 : February – March 2024 : The little things
- Issue 147 : December 2023 – January 2024 : Next steps
- Issue 146 : October 2023 – November 2023 : Kind acts
- Issue 145 : August 2023 – September 2023 : Mental health
- Issue 144 : June 2023 – July 2023 : Community
- Issue 143 : April 2023 - May 2023 : Hope springs
- Issue 142 : February 2023 - March 2023 : New Beginnings
- Issue 141 : December 2022 - January 2023 : Winter Homeless
- Issue 140 : October - November 2022 : Resolve
- Issue 139 : August - September 2022 : Creativity
- Issue 138 : June - July 2022 : Practical advice
- Issue 137 : April - May 2022 : Connection
- Issue 136 : February - March 2022 : RESPECT
- Issue 135 : Dec 2021 - Jan 2022 : OPPORTUNITY
- Issue 134 : September-October 2021 : Losses and gains
- Issue 133 : July-August 2021 : Know Your Rights
- Issue 132 : May-June 2021 : Access to Healthcare
- Issue 131 : Mar-Apr 2021 : SOLUTIONS
- Issue 130 : Jan-Feb 2021 : CHANGE
- Issue 129 : Nov-Dec 2020 : UNBELIEVABLE
- Issue 128 : Sep-Oct 2020 : COPING
- Issue 127 : Jul-Aug 2020 : HOPE
- Issue 126 : Health & Wellbeing in a Crisis
- Issue 125 : Mar-Apr 2020 : MOVING ON
- Issue 124 : Jan-Feb 2020 : STREET FOOD
- Issue 123 : Nov-Dec 2019 : HOSTELS
- Issue 122 : Sep 2019 : DEATH ON THE STREETS
- Issue 121 : July-Aug 2019 : INVISIBLE YOUTH
- Issue 120 : May-June 2019 : RECOVERY
- Issue 119 : Mar-Apr 2019 : WELLBEING
- Issue 118 : Jan-Feb 2019 : WORKING HOMELESS
- Issue 117 : Nov-Dec 2018 : HER STORY
- Issue 116 : Sept-Oct 2018 : TOILET TALK
- Issue 115 : July-Aug 2018 : HIDDEN HOMELESS
- Issue 114 : May-Jun 2018 : REBUILD YOUR LIFE
- Issue 113 : Mar–Apr 2018 : REMEMBRANCE
- Issue 112 : Jan-Feb 2018
- Issue 111 : Nov-Dec 2017
- Issue 110 : Sept-Oct 2017
- Issue 109 : July-Aug 2017
- Issue 108 : Apr-May 2017
- Issue 107 : Feb-Mar 2017
- Issue 106 : Dec 2016 - Jan 2017
- Issue 105 : Oct-Nov 2016
- Issue 104 : Aug-Sept 2016
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- Issue 101 : Jan-Feb 2016
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- Issue 96 : April 2015 [Mini Issue]
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- Issue 94 : February 2015
- Issue 93 : December 2014
- Issue 92 : November 2014
- Issue 91 : October 2014
- Issue 90 : September 2014
- Issue 89 : July 2014
- Issue 88 : June 2014
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- Issue 86 : April 2014
- Issue 85 : March 2014
- Issue 84 : February 2014
- Issue 83 : December 2013
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